Kathy McNeeley
Business Administration & Marketing
Hemet,CA
Summary
My background is in art marketing and business administration. Throughout my career I have developed a wide variety of transferable skills including project management and public relations. I exceed in sales and promotion.
Overview
26
26
years of professional experience
Work History
Reservation Coordinator
California Dreamin' Balloon Adventures
Temecula, California
06.2022 - 07.2022
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
- Resolved various issues and discrepancies for customers.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Informed clients of essential flight instructions.
Used Car Marketing
Gosch Ford
Hemet, CA
05.2021 - 05.2021
- Collaborated with sales team to increase brand awareness for the marketing program.
- Phoned potential customers with offers to purchase their used vehicle.
- Met strategic goals set by the Sales Manager
Administrative Assistant
Thompson And Swanson, LC
Hemet, CA
04.2018 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Arranged rapid office equipment repair and maintenance with vendors.
- Executed marketing and community outreach programs
Sales and Marketing Manager
The Valley Chronicle
Hemet, CA
08.2016 - 10.2017
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Managed sales promotions and marketing strategies.
- Management of sales staff.
- Designed advertisements using Adobe InDesign
- Increased circulation.
- Outlined marketing strategies.
Freelance Marketing Consultant
Kathy McNeeley
Cypress, CA; Oregon City, OR And Murrieta, CA, California And Oregon
04.2010 - 08.2016
- Consulted with clients on business issues and developed innovative, high-impact proposals.
- Conducted market research and reported on clients' competition.
- Improved relationships between church and community by participating in outreach initiatives.
- Created customized marketing materials to increase product awareness.
- Wrote engaging and successful marketing, advertising and website copy.
- Collaborated with product development team to effectively modernize and update promotions.
- Optimized advertising efforts by developing content for media relations.
Business Manager
Pardell Design
Fallbrook, CA
08.1993 - 04.2010
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
- Hired exceptional artists and led apprentices to maximize productivity..
- Interacted well with lead designer and customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Drafted invoices for completed work.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Built loyal account base and long-term business relationships.
- Vetted all RFQs for profitability and produced all RFPs
Education
Bachelor of Arts - Communications
California State University - Fullerton
Fullerton, CAAssociate of Arts - Liberal Arts And General Studies
Cypress College
Cypress, CaliforniaSkills
- Phone Etiquette
- Writing and Editing Skills
- Personalized Customer Service
- Effective Listening
- Ease with Computers and Technology
- Office Equipment Operation
- Project Schedule Coordination
- Research and Analytical Skills
- Strong Organizational Skills
- Website Updating
- Skilled in Microsoft Office
Interests
My interests are art, architecture, design and color specification.
Timeline
Reservation Coordinator
California Dreamin' Balloon Adventures
06.2022 - 07.2022
Used Car Marketing
Gosch Ford
05.2021 - 05.2021
Administrative Assistant
Thompson And Swanson, LC
04.2018 - 03.2020
Sales and Marketing Manager
The Valley Chronicle
08.2016 - 10.2017
Freelance Marketing Consultant
Kathy McNeeley
04.2010 - 08.2016
Business Manager
Pardell Design
08.1993 - 04.2010
Bachelor of Arts - Communications
California State University - Fullerton
Associate of Arts - Liberal Arts And General Studies
Cypress College
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