Kathy Mercer
Charlotte,NC
Summary
Experienced management professional skilled in streamlining onboarding and team integration processes. Creates a welcoming work environment that promotes employee transition and engagement. Exceptional verbal and written communication abilities, coupled with strong organizational skills. Known for meticulous attention to detail in content editing and proofreading, ensuring accuracy and professionalism.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager, On-Demand Talent
HealthStream, Inc.
02.2022 - Current
- Interface with content development managers to identify contractor requirements
- Create job postings on the company website to source new talent for the content development department, resulting in an increase to 145 contractors over approximately 2.5 years
- Screen resumes/CVs/applications through HealthStream’s internal systems
- Recommend contractors for specific projects as requested
- Collaborate with the legal, accounts payable, information security, and MIS teams to place new contractors under contract, renew contracts for returning contractors, and onboard contractors
- Maintain databases with contractors’ personal information, status, and legal paperwork
- Order equipment and internal system accesses for specified contractors
- Create contract amendments as required to cover additional projects not specified in the contractor’s active contract
- Administer and evaluate pilot writing projects and send feedback to applicants
- Develop a required automated training course for subject matter experts (SMEs) to teach the validation analysis process for assessment questions
- Edit/proofread documents as requested
- Teach HealthStream-specific copyediting techniques to new copyeditors and monitored their progress
- Attend meetings as required
- Create job description and description of tasks to be performed
- Provide editorial support for program editors and department director
Senior Reviewer, Maternal-Newborn Nursing
Elsevier
02.2018 - 01.2023
- Developed content annually for approximately 100 nursing skills related to maternal-newborn care and gynecologic care performed in a variety of settings
- Performed health care literature reviews for the purpose of updating maternal-newborn and gynecologic content for Mosby’s Nursing Skills
- Edited skill content
- Adhered to Elsevier style standards
- Composed and published a new skill on the topic of fall and drop prevention for the newborn
- Acted as a resource for maternal-newborn clinical experts on the team
Program Editor, Assessments
HealthStream, Inc.
07.2016 - 02.2022
- Screened resumes/CVs/applications; selected contractors for specific projects
- Conducted training phone calls to review the individual exam blueprints and assignments with subject matter experts (SMEs)
- Taught required training course for SMEs to teach the validation analysis process for assessment questions
- Edited/proofread assessment questions
- Ensured each question was supported by at least one reference in current role-based literature and was formatted in the current APA format
- Entered new questions into Excel spreadsheets and on the HealthStream Learning Center platform
- Attended meetings as required
Clinical Expert, Maternal-Newborn Nursing
Elsevier
01.2015 - 02.2018
- Performed health care literature reviews for the purpose of updating maternal-newborn and gynecologic content for Mosby’s Nursing Skills
- Edited skill content
- Adhered to Elsevier style standards
Director of Clinical Education
NurseCompetency
09.2012 - 07.2016
- Created detailed exam blueprints for role-based competency exams
- Screened resumes/CVs; selected contractors for specific projects
- Conducted training phone calls to review the individual exam blueprints and assignments with subject matter experts (SMEs)
- Taught required training course for SMEs to teach the validation analysis process for assessment questions
- Composed role-based assessment questions, case studies, education modules, and skills checklists
- Edited/proofread over 5,000 assessment questions over a period of 4 years
- Ensured each question was supported by at least one reference in current role-based literature and was formatted in the current APA format
- Entered new questions into the NurseCompetency testing website
- Served as resource for customer questions
Clinical Expert, Maternal-Newborn Nursing
Elsevier
11.2010 - 06.2012
- Performed health care literature reviews for the purpose of updating maternal-newborn and gynecologic content for Mosby’s Nursing Skills
- Edited skill content
- Adhered to Elsevier style standards
Education
Nursing Diploma -
Presbyterian Hospital School of Nursing
Charlotte, NCBSN - magna cum laude
Queens College
Charlotte, NCMA - with honors: Harp Concentration
Oral Roberts University
Tulsa, OKMSN -
Frontier School of Midwifery and Family Nursing
Hyden, KYSkills
- Grammar/Spelling Mastery
- Copyediting/Proofreading
- Legal Document Preparation
- Microsoft Office
- Adobe Acrobat
- APA Style
- Talent Acquisition
- Employee/Contractor Training
- Verbal and Written Communication
- Fact-checking
- Research Proficiency
- Keen Eye for Detail
Certification
- Registered Nurse (RN), North Carolina, current
- Registered Nurse Certified – Inpatient OB (RNC-OB), current
- Certified Nurse-Midwife (CNM), current
Nursing Education Experience
- Clinical Instructor, Duke University School of Nursing, Maternal-Infant (Clinical), 08/11 - 12/11
- Nurse Educator, Presbyterian Hospital Huntersville, Maternal-Infant, Pediatrics, Special Care Nursery, 07/05 - 04/08
- NCLEX-RN Instructor, Kaplan Test Prep and Admissions, NCLEX-RN Preparation, 05/05 - 06/06
- Adjunct Faculty – Nursing Instructor, Tulsa Community College, Maternal-Infant Nursing (Clinical), 10/03 - 05/04
- Adjunct Faculty – Nursing Instructor, Oral Roberts University, Maternal-Infant Nursing, Pediatric Nursing (Clinical and Didactic), 08/00 - 05/04
Publications
Fall and drop prevention for the newborn – CE, Mercer, K. S., Mosby’s Nursing Skills – Maternal-Newborn, Elsevier, 2020
References
Available upon request.
Timeline
Manager, On-Demand Talent
HealthStream, Inc.
02.2022 - Current
Senior Reviewer, Maternal-Newborn Nursing
Elsevier
02.2018 - 01.2023
Program Editor, Assessments
HealthStream, Inc.
07.2016 - 02.2022
Clinical Expert, Maternal-Newborn Nursing
Elsevier
01.2015 - 02.2018
Director of Clinical Education
NurseCompetency
09.2012 - 07.2016
Clinical Expert, Maternal-Newborn Nursing
Elsevier
11.2010 - 06.2012
BSN - magna cum laude
Queens College
MA - with honors: Harp Concentration
Oral Roberts University
MSN -
Frontier School of Midwifery and Family Nursing
Nursing Diploma -
Presbyterian Hospital School of Nursing
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