
Dynamic Office Manager and Medical Biller with extensive experience at David A Palmore MD Inc, excelling in full-cycle billing and compliance management. Proven leadership in supervising teams and enhancing operational efficiency. Skilled in ICD-10 coding and patient communication, ensuring accurate billing and timely resolution of claims.
Supervised 15-20 employees and managed daily office operations.
Handled payroll, banking, physician contracts, and employee records.
Maintained physician licensing and ensured compliance with healthcare regulations.
Oversaw full-cycle billing: charge posting, batch balancing, ICD-10 and CPT coding.
Managed AR follow-up, patient contact, account reconciliation, and rebilling.
Processed insurance claims for PPO, HMO, Medicare, Medi-cal.
Posted payments, resolved EOB's and denials, and managed capitation accounts.
Coordinated referrals, scheduling, and prescription processing.
Performed payment and charge posting for private insurance, Medicare, HMO, and hospital billing.
Managed insurance adjustments, rebilling, and account reconciliation.
Conducted AR follow-up and resolved outstanding claims.
Provided front office support and maintained patient communication.
Handled patient accounts and ensured accurate billing records.
Medical Billing & Coding: ICD-10, CPT, AR follow-up, EOBs, capitation, hospital billing
Office Management: Payroll, banking, contracts, staff supervision
Software Proficiency: Medical Manager, Office Ally, Kareo
Administrative: Scheduling, referrals, prescriptions, account reconciliation
Communication & Leadership: Team coordination, patient interaction, workflow oversight