Kathy Mizzen
Pearland,TX
Summary
I have a great deal of experience in the automotive industry. My ability to be very adaptable to new challenges has given me knowledge to many aspects of payroll, accounting, funding and customer service. I am a very hard worker and willing to help in many areas.
Overview
30
30
years of professional experience
Work History
Payroll Assistant /Funding Assistant
Ken Garff / Big Star Hyundai
Friendswood, TX
07.2023 - 02.2024
- Assisted with the review of payroll data, including timesheets, sales & technician pay sheets, and any other documentation needed for payroll.
- Received and edited spreadsheets from the service managers for tracking various types of payroll data such as bonuses & spiffs, flag pay, or commissions paid out to employees. Uploaded the spreadsheets to Workday to check off before final submission.
- Filed paperwork associated with wage garnishments or child support orders according to court requirements.
- Worked closely with accounting department staff to help reconcile payroll and benefit accounts.
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
- Established employee payroll files and updated existing files with new information.
- Printed out daily funding reports from the bank for 3 stores , posted to accounting to clear schedules and discrepancies.
- Reconciled daily floorplan reports for 3 stores.
- Worked closely with other office employees to help with reserve statements and accounts in Reynolds & Reynolds.
Funding Specialist
Vroom
Houston, TX
07.2020 - 10.2022
- Worked with third-party vendors to address and clear loan closing requirements.
- Examined and verified information in loan application and closing documents.
- Established strong relationships with banks to help facilitate smooth closings. Advised customers regarding loans and items needed to close their deals.
- Corrected documents to help get deals closed quckly.
- Scanned and uploaded loan and related documents into system.
Accounting Manager
Texas Direct Auto Care
Stafford, TX
03.2015 - 07.2020
- Handled accounting operations such as updating journal entries, pursuing collections and reconciling accounts.
- Managed payroll discrepancies and changes for 75+ employees. Posted payroll to accounting.
- Reconciled and reviewed end of day receipts and accounting system records to calculate and determine accurate daily revenues.
- Issued vendor payments and other accounting disbursements.
- Managed relationships with our CPA, bankers and auditors.
Customer Care Representative
Texas Direct Auto
Stafford, TX
10.2011 - 02.2015
- De-escalated customer issues with proven conflict mediation and problem-solving abilities.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Researched resolutions, contacted necessary departments and responded to customer by phone, mail or fax as follow-up.
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Created strong rapport with escalated customers on the showroom floor and all Ebay customers.
Payroll Specialist
Mike Calvert Toyota
Houston, TX
04.1994 - 03.2011
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Onboarded new employees in time reporting and payroll systems.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Worked closely with human resources (HR) to safeguard confidential employee data.
- Processed employee rehires, transfers, terminations and withholdings.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Prepared manual checks and submitted direct deposit through online banking.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
Education
Some College (No Degree) -
Tyler Junior College
TexasSome College (No Degree) -
Alvin Community College
Alvin, TXSkills
- Customer Service
- Customer Communication
- Customer Account Review
- Data Collection
- Problem-Solving
- Time Management
- Payroll Policies and Procedures
- Payroll Processing
- Workday Time Tracking and Review
- Discrepancy Reconciliation
- Account Reconciliation
- Bookkeeping Skills
- Self Motivation
- Accounts Receivable and Payable
- Warranty Accounts for Service
- Bank Funding for customer Accounts
- Attention to Detail
- Reliability
- Advent
- AutoMate
- DocuSign
- Reynolds & Reynolds
- Route One
- Salesforce
Timeline
Payroll Assistant /Funding Assistant
Ken Garff / Big Star Hyundai
07.2023 - 02.2024
Funding Specialist
Vroom
07.2020 - 10.2022
Accounting Manager
Texas Direct Auto Care
03.2015 - 07.2020
Customer Care Representative
Texas Direct Auto
10.2011 - 02.2015
Payroll Specialist
Mike Calvert Toyota
04.1994 - 03.2011
Some College (No Degree) -
Tyler Junior College
Some College (No Degree) -
Alvin Community College
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