Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Monday

St. Bernard,OH

Summary

Proven achiever with experience at Office Depot Inc, adept in warehouse safety and fostering teamwork. Demonstrated capability in optimizing space utilization and enhancing customer satisfaction through meticulous attention to detail. Skilled in adapting to change, ensuring high productivity levels and maintaining equipment, contributing to seamless operations and workplace efficiency.

Overview

31
31
years of professional experience

Work History

Inbound Receiving Clerk

Office Depot Inc
08.1994 - 04.2022
  • Optimized space utilization within the warehouse by organizing received items according to established storage guidelines.
  • Assisted in training new team members on company procedures and best practices, creating a knowledgeable workforce for consistent productivity levels.
  • Developed strong relationships with suppliers through clear communication and prompt resolution of issues, fostering a positive working relationship.
  • Ensured proper handling of fragile or hazardous materials, minimizing product damage and maintaining employee safety standards.
  • Enhanced customer satisfaction by verifying the accuracy of inbound shipments against purchase orders, ensuring prompt delivery of correct products.
  • Adapted quickly to changes in workload and priorities, maintaining a high level of productivity even during peak periods.
  • Demonstrated thorough attention to detail when inspecting received goods for quality assurance purposes, ensuring only conforming products entered inventory circulation.
  • Collaborated with other departments to resolve shipment discrepancies, resulting in smoother operations and reduced delays.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Conducted research to address shipping errors and packaging mistakes.

Shift Manager

Pizza Hut
11.1990 - 12.1994
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

High School Diploma -

Grant County High School
Grant County, Ky
06.1978

Skills

  • Warehouse Safety
  • Loading and unloading
  • Workplace Cleanliness
  • Shipping and receiving
  • Adaptable to change
  • Maintaining equipment
  • Lifting Techniques
  • Teamwork and Cooperation
  • Self-Motivated and Independent
  • Attention to Detail
  • Punctual and Reliable
  • Warehousing Operations

Timeline

Inbound Receiving Clerk

Office Depot Inc
08.1994 - 04.2022

Shift Manager

Pizza Hut
11.1990 - 12.1994

High School Diploma -

Grant County High School
Kathy Monday