Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Kathy Moreno

Kathy Moreno

Caregiver/Shift Leader/Housekeeper
Downey,CA

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Care Provider

IHSS For Maria Anguiano
Los Angeles, CA
08.2008 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided transportation and appointments management.
  • Assisted disabled clients to support independence and well-being.

Laundry Attendant/Housekeeper

Sodexo
Los Angeles, CA
11.2007 - 04.2008
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 1,000 pieces per shift.
  • Collected soiled linens and clothing and pretreated stains.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.

Shift Leader

Jack In The Box
Los Angeles, CA
08.1999 - 05.2007
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.

Education

No Degree - High School Diploma

Belmont High School, Los Angeles, CA

Skills

  • Medication Distribution
  • Individual Service Plans
  • Progress Documentation
  • Medication Reminders
  • Personal Care Assistance
  • Medication and Appointment Reminders
  • Linen Cleaning and Storage
  • Team Leadership
  • Policy and Procedure Enforcement
  • Administration and Reporting
  • Inventory Support
  • Soil Collection

Certification

  • PCW - Personal Care Worker
  • DCA - Direct Care Aide

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Care Provider - IHSS For Maria Anguiano
08.2008 - Current
Laundry Attendant/Housekeeper - Sodexo
11.2007 - 04.2008
Shift Leader - Jack In The Box
08.1999 - 05.2007
Belmont High School - No Degree, High School Diploma
Kathy MorenoCaregiver/Shift Leader/Housekeeper