Kathy Morimoto
Seattle,WA
Summary
- Astute professional with over a decade of experience in supporting new product launches and leveraging data analysis to utilize leads and opportunities, eager to contribute deep expertise to ServiceN as a Business Operations Manager. Dedicated leader who streamlines business operations and simplify access to essential information through a data-driven approach, optimizing the customer journey with on-going or new products and ensuring operational readiness for new product launches. Committed to leading cross-functional teams to define and execute program plans, manage KPIs across product lifecycles, and drive digitization and automation initiatives. Brings cutting-edge innovation to life. Areas of expertise include: Business Analyst Skills:
- Address various review cadences for organizational goals, KPI management, annual operational planning, and MBR/WBR.
- Deliver Go to Market planning, territory planning, quota setting, sales compensations, and sales forecasting.
- Standardize reporting views for the majority users and provide customized analysis output for senior leaders' needs; drive cross-functional communication, collaboration, and reporting.
- Provide funding, budget, and payment reporting, along with actionable recommendations to meet user needs. Technical Data Management Skills
- Build standardized database tables with internal or external data in a cloud platform and visualize with QuickSight and Tableau.
- Improve performance by tuning and adjusting aggregated SQL scripts in BI tool interfaces with user access security settings.
- Collect both external and internal data, process them into a structured format without outliers using R or Python. Management and Organizational Skills
- Establish tenets, work standards, visions, and goals; conduct review processes; and coach performance for members.
- Find candidates, hire specialists, develop their skills, promote them at the right time, and retain remarkable talent.
Overview
13
13
years of professional experience
Work History
BA and Business Intelligence Engineer
AWS
Washington, US
02.2011 - Current
- Designing and developing scalable data pipelines and BI solutions on cloud platforms to meet customer needs for AWS partner programs, providing effective analysis for new services, and addressing customer complexities using SQL and data manipulation solutions.
Partner Operations Manager - Geo Expert
AWS
Tokyo, Japan
09.2016 - 02.2019
- Developed maturity models for all AWS Partners by normalizing their actual data using standard deviation and visualizing the results, which provided sales and partner development managers with strategic roadmaps to effectively support partners' cloud journeys.
Manager, Tech Customer Services
Amazon Web Services (AWS)
Tokyo, Japan
08.2014 - 08.2016
- Delivered annual and 3-year planning, provided and tracked goals and KPI, and represented Geo teams in OP1&2 and MBR with data retrieved by SQL.
Assistant Manager, Supply Chain Management
Amazon Japan
Tokyo, Japan
09.2013 - 07.2014
- Hired, trained, and developed 30+ members, leading to the promotion of 8+ members
- Planned and tracked goals and KPI for the team with OP1&2 and QBR documentations, and approved private pricing, reserved instance thresholds, and fraud or refund payment as a manager.
Sr. Fulfillment Technology Engineer
Amazon Japan Logistics
Osaka, Japan
02.2011 - 08.2013
- Provided problem-solving knowledge for Amazon Fulfillment Technology (AFT) warehouse systems to IT members across all Fulfillment Centers (FCs) and advised them from headquarters.
Education
Master of Science (M.S.) - Information Management
University of Washington
01.2025
Master of Science (M.S.) - Data Science
University of Washington
01.2023
Bachelor of Science (B.S.) - Computer Science
Portland State University
01.2008
Skills
- Business Analyst Skills
- Technical Data Management Skills
- Management and Organizational Skills
- Machine Learning
- Programming Languages
- Design optimization
- Data Warehousing
- Simulation Modeling
- Design development
- Process Improvement
- Cost Analysis
Management And Organizational Skills
- Establish tenets, work standards, visions, and goals; conduct review processes; and coach performance for members.
- Find candidates, hire specialists, develop their skills, promote them at the right time, and retain remarkable talent.
Technical Data Management Skills
- Build standardized database tables with internal or external data in a cloud platform and visualize with QuickSight and Tableau.
- Improve performance by tuning and adjusting aggregated SQL scripts in BI tool interfaces with user access security settings.
- Collect both external and internal data, process them into a structured format without outliers using R or Python.
Business Analyst Skills
- Address various review cadences for organizational goals, KPI management, annual operational planning, and MBR/WBR.
- Deliver Go to Market planning, territory planning, quota setting, sales compensations, and sales forecasting.
- Standardize reporting views for the majority users and provide customized analysis output for senior leaders' needs; drive cross-functional communication, collaboration, and reporting.
- Provide funding, budget, and payment reporting, along with actionable recommendations to meet user needs.
Languages
Japanese
Professional
Timeline
Partner Operations Manager - Geo Expert
AWS
09.2016 - 02.2019
Manager, Tech Customer Services
Amazon Web Services (AWS)
08.2014 - 08.2016
Assistant Manager, Supply Chain Management
Amazon Japan
09.2013 - 07.2014
BA and Business Intelligence Engineer
AWS
02.2011 - Current
Sr. Fulfillment Technology Engineer
Amazon Japan Logistics
02.2011 - 08.2013
Master of Science (M.S.) - Information Management
University of Washington
Master of Science (M.S.) - Data Science
University of Washington
Bachelor of Science (B.S.) - Computer Science
Portland State University
Similar Profiles
Komalika MadduluriKomalika Madduluri
Intern at AWSIntern at AWS
Manisha BiswasManisha Biswas
Technical CS Specialist- Enterprise Support at AWSTechnical CS Specialist- Enterprise Support at AWS
Sean ThomasSean Thomas
DCO Technician 3 at AWSDCO Technician 3 at AWS
Jon SmithJon Smith
Senior End User Compute Specialist Sales at AWSSenior End User Compute Specialist Sales at AWS
Jessica HernandezJessica Hernandez
Operations Manager at Compass Group Management GroupOperations Manager at Compass Group Management Group