Resourceful Childcare Provider with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Childcare Provider to Grandchildren
Matthew And Kelli Croft
01.2014 - Current
Developed age-appropriate activities and crafts to engage children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Enforced rules and managed behavior through developmentally appropriate discipline.
Led children in creative, athletic, and educational activities.
Introduced children to educational games and activities to boost learning.
Assisted in potty training and other daily hygiene activities to support child development.
Improved language development through engaging storytelling sessions and age-appropriate book readings.
Church Secretary
Faith Fellowship Baptist Church
08.2009 - 01.2014
Created and updated membership rosters, church documents and basic reports.
Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
Greeted visitors, callers and members of congregation courteously and promptly
Handled church correspondence, member database and building scheduling.
Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
Supported the financial stability of the church by accurately tracking donations, pledges, and offerings on a weekly basis.
Organized volunteer schedules for various ministries and events while ensuring sufficient coverage at all times.
Enhanced congregation communication by managing and distributing church newsletters, bulletins, and announcements.
Improved office efficiency by maintaining adequate supplies inventory levels while staying within allocated budgets.
Streamlined office procedures by organizing and maintaining an up-to-date filing system for important documents.
Enhanced guest experience by promptly responding to inquiries via phone calls or emails from both members and visitors seeking information about the church''s services or events.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Medical Receptionist
Clemson Health Center
12.2001 - 01.2007
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Organized paperwork such as charts and reports for office and patient needs.
Managed multi-line phone system and pleasantly greeted patients.
Maintained current and accurate medical records for patients.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Transcribed phone messages and relayed to appropriate personnel.
Invoiced patients accurately in line with charging guidelines.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained payments from patients and scanned identification and insurance cards.
Assisted with medical coding and billing tasks.
Filing Clerk
Canal Insurance Company
05.2000 - 12.2001
Supported team members, providing necessary documents and files for efficient decision-making processes.
Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Made sure trucking companies had the appropriate state filings.
Restored old files and archived completed files for future reference.
Maintained organized filing system to facilitate easy retrieval of documents.
Tracked file removals and coordinated on-time returns.
Identified and resolved filing discrepancies.
Store Manager
CVS Pharmacy
08.1993 - 04.2000
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Approved regular payroll submissions for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.