KATHY NGUYEN

Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

• Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Verified patient insurance coverage and collected required co-payments.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Measured patient pulse oximetry.
• Measured patient spirometry.

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Verified patient insurance coverage and collected required co-payments.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Measured patient pulse oximetry.