Kathy Olson
WAXAHACHIE
Summary
Demonstrates strong analytical problem-solving skills with a focus on investor reporting and loan boarding processes. Expertly manages data mapping, identifies root causes of defects, and ensures accuracy through collaboration with tech teams. Proven ability to enhance data integrity and efficiency in loan acquisition and servicing.
Overview
42
42
years of professional experience
Work History
Business Analyst III
PennyMac
Fort Worth
01.2015 - Current
- Boarded acquisitions, wholesale, and retail loans through the SSE servicing system.
- Review and clear data exceptions before boarding.
- Reviewed boarding reports after boarding to verify balances and correct data entry.
- Identify root cause, and track all defects.
- Tested and validated JIRA tickets for accuracy prior to release to production servicing system.
- Work closely with the tech team, to review and approve enhancements from Encompass before changes are made.
- Created and updated tables for data conversion.
- Create detailed, test scripts/plans for enhancements to servicing extracts.
Reports Analyst
GreenTree Credit Solutions
Irving
01.2013 - 01.2014
- Reviewed error reports and corrected discrepancies to mitigate data issues during conversion.
- Analyzed data exceptions, resolved issues, and boarded loans through ELI application to ensure accurate processing.
- Created and updated tables for data conversion to streamline data handling.
- Facilitated conversion-related inquiries, and maintained detailed records of each conversion.
- Posted conversion cleanup, including running trans through LPS.
Reports Analyst
MetLife Home Loans
Irving
01.2004 - 01.2013
- Reconciled three general ledger accounts and coordinated resolution of outages and month-end metrics for loan sales, ensuring accuracy and compliance.
- Executed functions for acquisition and bulk sales department, including mapping, testing, and balancing to support operational efficiency.
- Reviewed new loan program guidelines, to ensure the programs were serviced correctly.
- Managed special projects for investor reporting and servicing support department, enhancing reporting accuracy and service delivery.
- Set up repurchases and new loans onto LPS servicing system along with TMO origination system.
- Purchased by Greentree
Loan Sale Supervisor
First Horizon Home Loans
Dallas
01.2000 - 01.2004
- Managed eight employees to ensure timely release of whole loan sales and accurate month-end reconciliations for loan sales in LPS servicing system.
- Trained employees on the loan sale procedures.
- Developed and implemented policies and procedures for efficient servicing transfers.
- Monitored payment transactions and wires to new servicer.
- Tracked escrow outages to ensure timely bill issuance to new servicer within servicing guidelines.
- Researched and responded to all correspondence as required by agency and state guidelines.
- Assisted in testing new computer program, and systems.
- Acquired by MetLife
Flow sale/Payoff/Assumption Manager
AccuBanc Mortgage Company
Dallas
01.1998 - 01.2000
- Managed eleven payoff release employees and two flow sale employees to ensure efficient processing.
- Developed departmental procedures to ensure investor guidelines were met.
- Monitored employee’s production through monthly production reports.
- Provided monthly statistics for payoffs and flow sales to upper management, supporting informed decision-making.
- Set up the assumption workstation on LPS servicing system.
- Managed and trained employees on the assumption workstation.
- Developed and implemented procedures for prepared packages per loan type and investor requirements, enhancing compliance.
Flow Sale Supervisor
AccuBanc Mortgage Company
Dallas
01.1995 - 01.1998
- Recovered two million dollars that were previously written off for escrow outages.
- Strengthened relationships between servicing and corporate treasury, ensuring timely receipt of purchase advices and expedited loan releases.
- Established flow sale department to enhance operational efficiency.
- Designed and implemented department procedures to streamline processes.
- Recruited and onboarded new personnel to enhance team capabilities.
Investor Reporting
AccuBanc Mortgage Company
Dallas
01.1993 - 01.1996
- Reported and remitted to GNMA I and II and FNMA agent servicing, ensuring accurate financial tracking.
- Transferred loans into investor portfolios and balanced out of balance pools to maintain security integrity.
- Transferred certificates, managed manual liquidations, and coordinated with SCH/SCH private investors and GNMA customer service.
GNMA Investor Accountant
STM Mortgage Co
Dallas
01.1990 - 01.1993
- Reported and remitted to GNMA I and II.
- Transferred loans into investor portfolios, balanced accounts, and researched discrepancies in out of balance pools to maintain security integrity.
- Transferred certificates, managed manual liquidations, applied VA buydowns, and provided customer service for GNMA inquiries.
Investor control Specialist
Bright Mortgage Company
Dallas
01.1984 - 01.1990
- Recorded cash transactions for pool sales, whole loans, and funding to general ledger, balancing accounts to ensure timely fund transfers.
- Reviewed loan applications for compliance with company policies and regulations.
- Analyzed borrower financial information to assess risk levels and eligibility.
- Collaborated with team members to streamline loan processing procedures.
Skills
- Data analysis
- Financial analysis
- Data visualization
- User acceptance testing
- Data mapping
- Agile project management
- Process improvement
- Reporting accuracy
- Problem solving
- Decision-making
- Team collaboration
- Time management
- Verbal and written communication
Timeline
Business Analyst III
PennyMac
01.2015 - Current
Reports Analyst
GreenTree Credit Solutions
01.2013 - 01.2014
Reports Analyst
MetLife Home Loans
01.2004 - 01.2013
Loan Sale Supervisor
First Horizon Home Loans
01.2000 - 01.2004
Flow sale/Payoff/Assumption Manager
AccuBanc Mortgage Company
01.1998 - 01.2000
Flow Sale Supervisor
AccuBanc Mortgage Company
01.1995 - 01.1998
Investor Reporting
AccuBanc Mortgage Company
01.1993 - 01.1996
GNMA Investor Accountant
STM Mortgage Co
01.1990 - 01.1993
Investor control Specialist
Bright Mortgage Company
01.1984 - 01.1990