Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Overman

Panama City,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure . Ready to help team achieve company goals to secure entry level position.

Strong leader and problem-solver.

Uses independent decision-making skills and sound judgment to positively impact company success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Goodwill
11.2018 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Administration Assistant

Sibco
10.2014 - 10.2017
  • Executed record filing system to improve document organization and management.
  • Recorded expenses and maintained accounting records.
  • Scheduled office meetings and client appointments for staff teams.

Title Insurance Agent

Mcnees Title / Sunbelt Title
04.2007 - 06.2014
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Maintained high standards of customer service by building relationships with clients.
  • Obtained underwriting approval by completing application for coverage.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Education

High School Diploma -

Conway High School West
Conway, AR

Associate of Arts - Business

Gulf Coast Community College
Panama City

Skills

  • Customer Service and Satisfaction
  • Staff Development
  • Hiring and Training
  • Microsoft Office Suite
  • Answering Customer Questions
  • Oversee Administrative Functions
  • Leadership

Timeline

Assistant Manager

Goodwill
11.2018 - Current

Administration Assistant

Sibco
10.2014 - 10.2017

Title Insurance Agent

Mcnees Title / Sunbelt Title
04.2007 - 06.2014

High School Diploma -

Conway High School West

Associate of Arts - Business

Gulf Coast Community College
Kathy Overman