Kathy Pacheco
Business Real Estate
Chicago,IL
Summary
Results-focused Business dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
4th Of July Festival Volunteer
City Of Oak Forest
Oak Forest, IL
07.2017 - 07.2017
- Provided general cleaning of venue spaces before, during and after events.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Leveraged POS system to sell tickets, passes, food and retail items.
Babysitter
Diana Garcia
Oak Forest, IL
02.2017 - Current
- Communicated positively with children and guardians.
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
Office Assistant
Sergios Body Shop
Oak Forest, IL
04.2018 - 05.2019
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Verified accuracy of business records by consistently updating customer information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
Property Management Assistant
Sergio Garcia
Oak Forest, IL
01.2019 - 02.2020
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Promptly responded to tenant complaints and concerns for over 5 properties.
Catechisim Volunteer
St Stanislaus Church
Posen, IL
06.2020 - 03.2021
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Organized event schedules and implemented reminder systems.
- Completed clerical tasks and office duties to open full-time employees up for more critical work.
- Helped develop monthly schedules and assignments.
Dog Walking Volunteer
Diana Garcia
Oak Forest, IL
08.2020 - Current
- Fed, walked and cared for dogs during owners' absences and out-of-town trips.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
- Tailored walks for older dogs and dogs with variety of health concerns.
- Exercised and offered restroom breaks to dogs by walking multiple times per day.
Church Festival Volunteer
St Stanislaus Church
Posen, IL
07.2021 - 07.2021
- Provided general cleaning of venue spaces before, during and after events.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
No Degree -
Oak Forest High School
Oak Forest, IL 05.2001 -
High School Diploma -
Marist High School
Chiacgo 08.2020 - 05.2022
No Degree - Business Real Estate
University of Illinois At Chicago
Chicago, IL 05.2001 -
Skills
Coordination
Timeline
Church Festival Volunteer
St Stanislaus Church
07.2021 - 07.2021
High School Diploma -
Marist High School
08.2020 - 05.2022
Dog Walking Volunteer
Diana Garcia
08.2020 - Current
Catechisim Volunteer
St Stanislaus Church
06.2020 - 03.2021
Property Management Assistant
Sergio Garcia
01.2019 - 02.2020
Office Assistant
Sergios Body Shop
04.2018 - 05.2019
4th Of July Festival Volunteer
City Of Oak Forest
07.2017 - 07.2017
Babysitter
Diana Garcia
02.2017 - Current
No Degree -
Oak Forest High School
05.2001 -
No Degree - Business Real Estate
University of Illinois At Chicago
05.2001 -
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