Kathy Papadimitriou

• Provided individual and family counseling to 50-70 students
• Completed intakes and diagnosed mental health disorders
• Assessed clients' mental health needs, developed treatment plans and monitored progress.
• Maintained and updated patient records, changes in service plans and treatment reports.
• Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
• Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.

• Identified and addressed concerns of incoming students and parents.
• Maintained positive relationships with students, faculty, alumni
• Provided crisis intervention in response to emergencies, employing existing trust and rapport to de-escalate situations.
• Regularly met with enrolled students to confirm success and identify problem areas.

• Provided and coordinated services that are integral parts of helping consumers access needed medical, social, educational, and other services to attain their highest level of independent functioning
• Provided all required documentation pertinent to the provision of services
• Streamlined administrative processes for increased efficiency within the organization's service delivery systems.
• Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
• Coordinated with external agencies to establish partnerships for expanded service offerings and collaborative initiatives.
• Conducted assessments to determine clients'' needs, strengths, and potential barriers to success.

• Maintained high level of patient confidentiality to comply with all federal and company regulations.
• Implemented specific interventions to decrease behavior excesses and increase behavioral deficits.
• Conducted comprehensive assessments to accurately identify client needs and appropriate therapeutic interventions.
• Enhanced client support system by facilitating group therapy sessions, fostering sense of community and shared experiences.

• Budgeted appropriate funds to their particular county program as evidenced by 95% acquisition of the fiscal yearly budget objective
• Acquisition of appropriate personnel for operating the program according to the guidelines of the Department of Mental Health
• Continued research and development of innovative programming to comply with Department of Mental Health mandates and evocation of perpetuated interest and attendance of program members as evidenced by creative implementation of program procedures
• Responsible for outcome measures of consumer satisfaction and measures required by the standards of the Department of Mental Health as evidenced by 100% compliance in all areas
• Responsible for outcome measures of consumer satisfaction and measures required by the standards of the Department of Mental Health as evidenced through documentation of services provided as outlined regarding Quality Assurance
• Responsible for Risk Management of individuals served and employees of the program as evidenced by required Driver's Licensure, timely reporting of vehicle maintenance needs, facilities management, and staffing of individuals served with other mental health service provision staff.

• Developed, negotiated and finalized student financial aid plans consistent with financial planning policies, procedures and Federal/State regulations
• Worked cohesively with all departments in order to facilitate outstanding Customer service to students and parents
• Instructed students/parents with the completion of the Free Application for Student Aid (FAFSA) and entered electronically
• Prepared financial aid award packages and assigned appropriate budget
• Ensured that aid was paid to students in a timely manner
• Responsible for complete and accurate files and paperwork
• Certified loan applications
• Obtained basic verification and compliance requirements
• Demonstrated proficiency in timely collection

• Collaborated with team members to achieve shared goals and maintain a high level of productivity within the department.
• Efficiently managed a high volume of clearance cases simultaneously while maintaining attention to detail and accuracy.
• Implemented quality control measures to ensure that all submitted documents met required standards before submission to government agencies.
• Assisted clients in resolving any discrepancies found in their background checks or applications, preventing delays or denials of clearances.
• Created and maintained clearance records with current budgets and statuses or requests.

Catalogued and organized books, materials and other documents for proper library management.

• Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
• Researched and acquired new library materials to maintain updated library collection.
• Trained and supervised library staff, volunteers and other personnel.

• Managed caseload of more than 40 mentally ill adults
• Performed intake evaluations to determine clients' strengths and areas of need
• Linked clients to necessary community services, such as HUD and other Public service agencies and assisted in completing necessary documentation
• Consulted with psychiatrist, nursing staff, and mental health therapists to determine appropriate treatment plans for clients
• Monitored the effects and symptoms of psychotropic medications with each client and the progress that each client made with the medications
• Completed the CPR certification classes and the Crisis, Prevention, and Intervention annual safety class to detain violent clients
• Determined the assistance clients' needed from Medicare and Medicaid
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.