Kathy Perkins
Racine,WI
Summary
Dynamic entrepreneur and former Senior Graphic Designer at SC Johnson, skilled in product development and brand building. Successfully patented innovative solutions, while mentoring teams to enhance creativity and collaboration. Proven ability to drive revenue growth through strategic initiatives and exceptional customer service, fostering a culture of excellence and innovation.
With that being said I am more than happy to fill any role that Mileager’s needs. Available any time and any day of the week.
Overview
42
42
years of professional experience
Work History
Entrepreneur
Self Employed
01.2017 - Current
- Developed 3 products. Patents obtained for the following:
- Device that prevents bird strikes on reflective window surfaces.
- Small wearable unit keeps jewelry safe when you need to remove it but don't want to forget about
- Attachment that mounts on a phone which has various functions. Patents applied for US Utility and European Union.
Senior Graphic Designer
SC Johnson
03.1998 - 04.2017
- Led design projects from concept to completion, ensuring alignment with brand guidelines and objectives.
- Collaborated with cross-functional teams to develop innovative packaging designs that enhance product visibility.
- Mentored junior designers, fostering skill development and creative problem-solving within the team.
- Streamlined design processes through implementation of efficient workflows and project management tools.
Sales Representative
Copy Center
03.1988 - 03.1991
- Assisted customers at front desk and ensured smooth interactions.
Store Manager
Walden Books
01.1984 - 06.1988
- Oversaw daily operations, ensuring efficient inventory management and optimal staff performance.
- Developed and implemented strategic sales initiatives to enhance customer engagement and drive revenue growth.
- Trained and mentored team members, fostering a collaborative environment for skill development and service excellence.
- Analyzed sales data to identify trends, adjusting strategies to maximize profitability and improve store performance.
- Displays were an important part of customer and employee collaboration.
Education
Bachelor of Arts - Fine Arts
UW Parkside
Kenosha, WI06.1984
Skills
- Goal setting
- Entrepreneurial personality
- Customer service
- Team development
- Social media management
- Innovative mindset
- Brand building
- Teamwork and collaboration
- Product development
- Inventory management
- Staff management
Accomplishments
- District and National display awards for Waldenbooks store
- SC Johnson awards for parade float designs
- SC Johnson awards for product development
- SC Johnson awards for overall project success
Additional Information
At Mileagers customer service is probably top priority as it should be with all retail stores. My customer service experience was developed in all my employments in various ways. From retail to handling my own client services.
My retail experience taught me to understand the seasonal consumer flows and how to handle a crowd.
Being an overall employee team is vital to success especially during higher customer volume when the pressure is really high.
Making customers comfortable and excited to explore the store and its products makes it fun for consumers as well as the staff.
While every employee may be assigned different tasks it’s important to be flexible and willing to participate in all various store operations.
Respect is key to customer service as well as co-workers and management.
Timeline
Entrepreneur
Self Employed
01.2017 - Current
Senior Graphic Designer
SC Johnson
03.1998 - 04.2017
Sales Representative
Copy Center
03.1988 - 03.1991
Store Manager
Walden Books
01.1984 - 06.1988
Bachelor of Arts - Fine Arts
UW Parkside