Kathy Pham

Interviews patients and document medical history. Secures signed patient consent forms as needed.

Utilize Dentrix software for managing appointments, treatment planning, patient data management, providing a practical example of technology's application in oral hygiene and patient records.

Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.

Showcased Eaglesoft's electronic prescription feature during a presentation on streamlining medication management and reducing prescription errors.

Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner. Assisted in reduction of dental anxieties through compassionate communication and patient education.

Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates. Increased patient trust and comfort, explaining procedures and answering questions with empathy and clarity.

Implemented effective infection control measures by sterilizing instruments and organized treatment areas to uphold safety and hygiene standards reducing risk of infection.

Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.

Conduct administrative tasks such as scheduling appointments and updating patient records efficiently. Streamlined patient appointments by efficiently managing time and dental equipment.

Ensure all instruments are sterilized and prepared for procedures, upholding safety standard.

Excel in providing comprehensive periodontal assessment for a diverse patient population, ensuring optimal oral health.

Proficient in updating patient medical history at every visit to ensure patient safety.

Proficient in screening and detecting oral abnormalities.

Excel in providing gentle and thorough prophylaxis and scaling/root planing procedures.

Utilizing ultrasonic scaling device and hand instrumentation.

Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis. Proficient in laser assisted periodontal therapy.

Administered topical anesthetics to patients' gums to prepare areas being worked on. Administering local antibiotic agents i.e. Arestin

Possess excellent communication skills to maximize patient comfort.

Knowledgeable in a vast array of preventive and therapeutic products.

Trained interns in reviewing patients’ medical history, sterilize dental instruments, and proper sterilization procedures.
Managed inventory of dental supplies and equipment, reducing costs through strategic purchasing decisions.
Refined the clinic’s equipment maintenance processes, helping to save in repair costs.
Supported office administrative tasks such as answering phone calls, scheduling appointments, coordinating treatment plans, filing patient records and handling insurance billing inquiries when needed. Scheduled appointments and sent reminders using scheduling software, filled in insurance documents, prepared bills, and received payment for dental services. Optimized appointment scheduling and patient record management, decreasing wait times in a high-volume clinic.
Fostered positive and supportive work environment, mentoring new dental hygienists, sharing knowledge and best practices to help them excel in their roles.
Enhanced team efficiency, sharing insights and techniques at staff meetings.
Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
Take and record patient medical and dental histories and vital signs, and record treatment information in patient records.
Conducted detailed oral examinations and cleanings for patients, enhancing their overall oral health care.
Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
Implemented individualized care programs, contributing to a reduction in recurrent dental issues, and increasing patient adherence to oral health routines.
Initiated a dental hygiene workshop for patients, enhancing knowledge and care practices.
Maintained dental supplies and a clean workspace by ensuring instrument sterilization and effective equipment operation to ensure compliance with all professional and regulatory standards.
Prepare patients to undergo dental procedures, and assist dentist with sterilizing instruments, setting up Dental Tools instrument trays, and preparing materials.
Take dental diagnostic x-rays in accordance with all guidelines to ensure patient safety.
Collaborated with the dental team to develop comprehensive treatment plans for patients with complex conditions.