Kathy Piatt

• Coordinated patient scheduling to optimize workflow and reduce wait times.
• Managed patient records using electronic health record (EHR) systems for accuracy and accessibility.
• Communicated effectively with patients regarding treatment plans and appointment details.
• Assisted in insurance verification processes to ensure coverage accuracy for patients.

Collect sewer payments and make bank deposits for sewer customers.

Balance the payments.

Answer the telephone and problem solve issues.

Help customers in office to fill out sewer applications and purchase replacement sewer equipment.

Order correct sewer equipment for customers.

• Collaborated with dental staff to enhance patient experience and streamline operations.
• Educated patients on post-treatment care, promoting adherence and improving outcomes.
• Addressed patient inquiries promptly, fostering a supportive environment for care concerns.
• Implemented feedback mechanisms to continually improve service delivery and patient satisfaction.