Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathy Pippin

Cookeville,TN

Summary

Conscientious, dedicated, and dependable professional with a solid track record of meeting, and/or exceeding performance, quality and attendance goals. Works well both independently and as part of a team with minimal supervision and a strong motivation to complete a task timely and accurately while perpetuating company values.

Overview

18
18
years of professional experience

Work History

Office Manager

Suncrest Home Health
10.2015 - Current
  • Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provide exceptional customer service when addressing inquiries or concerns via phone calls or email correspondence.
  • Oversee facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Assist in the recruitment process, and onboarding new employees to promote a seamless integration into the team dynamic.
  • Responsible for maintaining personnel files
  • Exporting, importing and processing patient information into electronic charts
  • Responsible for reviewing billing and ensuring it is completed and submitted accurately
  • Responsible for reviewing and processing payroll for accurate and timely submission
  • Assist with day-to-day operations, working efficiently and productively with all team members.
  • Oversee office inventory activities by ordering, managing requisitions, receiving and stocking shipments

Office Coordinator

CareAll Private Duty
03.2007 - 10.2014
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Served as a point of contact for visitors to the office, providing exceptional customer service
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices throughout the office.
  • Completed bi-weekly payroll for 50+ employees.
  • Responsible for reviewing, confirming, and submitting billing audits accurately and timely

Education

High School Diploma -

Cookeville High School
Cookeville, TN
05-1987

Skills

  • Excellent multi-tasking ability
  • Billing
  • Payroll Processing
  • Document Management
  • Human Resources
  • Supply Management
  • Onboarding and Orientation

Timeline

Office Manager

Suncrest Home Health
10.2015 - Current

Office Coordinator

CareAll Private Duty
03.2007 - 10.2014

High School Diploma -

Cookeville High School

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Kathy Pippin