Kathy Pippin
Cookeville,TN
Summary
Conscientious, dedicated, and dependable professional with a solid track record of meeting, and/or exceeding performance, quality and attendance goals. Works well both independently and as part of a team with minimal supervision and a strong motivation to complete a task timely and accurately while perpetuating company values.
Overview
18
18
years of professional experience
Work History
Office Manager
Suncrest Home Health
1101 Neal St., Ste 102, Cookeville, TN 38501
10.2015 - Current
- Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing inquiries or concerns via phone calls or email correspondence.
- Oversee facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Assist in the recruitment process, and onboarding new employees to promote a seamless integration into the team dynamic.
- Responsible for maintaining personnel files
- Exporting, importing and processing patient information into electronic charts
- Responsible for reviewing billing and ensuring it is completed and submitted accurately
- Responsible for reviewing and processing payroll for accurate and timely submission
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Oversee office inventory activities by ordering, managing requisitions, receiving and stocking shipments
Office Coordinator
CareAll Private Duty
Cookeville, TN
03.2007 - 10.2014
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Served as a point of contact for visitors to the office, providing exceptional customer service
- Created and implemented secure filing systems for sensitive employee and client documents.
- Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices throughout the office.
- Completed bi-weekly payroll for 50+ employees.
- Responsible for reviewing, confirming, and submitting billing audits accurately and timely
Education
High School Diploma -
Cookeville High School
Cookeville, TN05-1987
Skills
- Excellent multi-tasking ability
- Billing
- Payroll Processing
- Document Management
- Human Resources
- Supply Management
- Onboarding and Orientation
Timeline
Office Manager
Suncrest Home Health
10.2015 - Current
Office Coordinator
CareAll Private Duty
03.2007 - 10.2014
High School Diploma -
Cookeville High School