Kathy Polston
Portsmouth,VA
Summary
Results-driven Title Examiner skilled in conducting thorough title searches and ensuring compliance with legal standards. Known for enhancing client relationships and mitigating potential disputes, ready to leverage expertise to streamline property transactions.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Real Estate Title Examiner
Hampton Roads Title of Virginia
Virginia Beach, VA
04.2004 - Current
- Conducted thorough title searches to identify ownership and liens on properties.
- Analyzed legal documents for accuracy and compliance with state regulations.
- Prepared comprehensive title reports, summarizing findings for client review.
- Collaborated with real estate professionals to resolve title issues promptly.
- Mentored junior examiners, enhancing team knowledge and efficiency in processes.
- Implemented process improvements, reducing turnaround time for title examinations.
- Led training sessions on title examination best practices and software usage.
- Maintained up-to-date knowledge of changes in property laws affecting title searches.
- Skillfully negotiated resolutions to complex title discrepancies that facilitated smooth property transfers.
- Reduced errors in title examinations through diligent verification of property records and legal descriptions.
- Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
- Enhanced client satisfaction by providing accurate and timely title reports and documentation.
- Prepared property reports.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Improved title examination accuracy by conducting thorough document research and analysis.
- Assisted colleagues in complex cases, sharing expertise to resolve challenging title issues.
- Contributed to the overall success of the company by consistently exceeding performance goals and receiving positive feedback from clients and colleagues.
- Supported fellow Title Examiners with training on best practices, contributing to a more skilled team overall.
- Mitigated potential disputes between parties involved in real estate transactions by clearly outlining identified encumbrances on titles.
- Demonstrated adaptability by promptly adjusting to changes in procedures or requirements as dictated by evolving legislation or industry standards.
- Maintained up-to-date knowledge of industry regulations, contributing to a consistently compliant work environment.
- Developed strong relationships with clients, fostering trust and repeat business through excellent customer service.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Calculated and remitted state sales tax, service, and other charges.
- Researched ownership interests and liens on real estate properties.
- Assisted in preparation of title insurance policies and title commitments.
- Examined land records and identified potential problems with title search results.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
Title Examiner
Lawyers Title Insurance Company
Norfolk, VA
01.2001 - 01.2003
- Conducted thorough title searches to verify property ownership and encumbrances.
- Analyzed legal documents and records for accuracy and compliance with state laws.
- Collaborated with attorneys to resolve title issues and facilitate smooth transactions.
- Reviewed property descriptions and assessed potential risks associated with titles.
- Implemented quality control measures to enhance accuracy in title reports.
- Led training sessions for new staff on tools and systems used in title examinations.
- Increased efficiency in the workplace by implementing organizational systems for managing case files and documentation.
- Streamlined the title search process for faster turnaround times with meticulous attention to detail.
- Compiled lists of mortgages, contracts, and other documents pertaining to titles.
- Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.
Researcher for an Engineering Firm.
Hoggard/eure Associates
Portsmouth, VA
01.1999 - 01.2001
- Developed comprehensive research methodologies to enhance data collection efficiency.
- Analyzed complex datasets to derive actionable insights for strategic decision-making.
- Collaborated with cross-functional teams to design and implement research projects.
- Authored detailed reports summarizing findings and recommendations for stakeholders.
- Gathered and organized information for research purposes.
- Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
Real Estate Agent
Roger Martin Realty
Portsmouth, VA
01.1986 - 06.1992
- Facilitated property showings, highlighting key features to potential buyers.
- Negotiated purchase agreements, ensuring favorable terms for clients.
- Developed and maintained client relationships, fostering trust and satisfaction.
- Conducted market analysis to determine competitive pricing strategies for listings.
- Coordinated open houses and promotional events to attract prospective buyers.
- Streamlined transaction processes, improving efficiency and client experience throughout closing stages.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Presented purchase offers to sellers for consideration.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Reviewed market research data and changed sales plans accordingly.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Education
High School Diploma -
Western Branch High School
Chesapeake, VASkills
- A complete understanding of metes and bounds descriptions along with simple lot and block Understanding air rights, mineral rights, utility exceptions and state and local right of ways The history of the land is so important to understand what has and will transpire Basically I love research
Certification
- We regularly stay up to date with seminars through different platforms through our on going continuing education. [Timeframe]
Timeline
Real Estate Title Examiner
Hampton Roads Title of Virginia
04.2004 - Current
Title Examiner
Lawyers Title Insurance Company
01.2001 - 01.2003
Researcher for an Engineering Firm.
Hoggard/eure Associates
01.1999 - 01.2001
Real Estate Agent
Roger Martin Realty
01.1986 - 06.1992
High School Diploma -
Western Branch High School