Kathy Posey
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced ever-changing environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
40
40
years of professional experience
Work History
Administrative Assistant
The McCallie School
11.1985 - 12.2022
- Served in a multitude of positions including Switchboard Operator/Greeting Visitors, Day Admissions/Sports Camp Assistant and ending with Administrative Assistant to the Assistant Head of School and the Dean for Faculty Recruitment, Human Resources and General Counsel.
- Worked in the MS Office Suite and Google Drive to prepare letters and reports.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported facility reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Maintained staff directory and company policy handbook for human resources department.
- Maintained the Assistant Head of School and Dean of Faculty for Recruitment/HR's personal calendars as well as the master school calendar.
- Scheduled and arranged accommodations for faculty candidate interviews, managed onboarding and offboarding process, assisted with salaries and contracts.
- Organized major events such as Open Houses, Orientations, Parent Weekends, and Commencement.
- Managed multiple budget lines in excess of $500,000.
Customer Service Representative
Healthstream Corporation
01.1984 - 09.1985
- Served as the first contact for policyholders.
- Researched patient claims.
- Maintained monthly billing and payment cycles.
- Sorted and distributed mail to the appropriate departments.
Receptionist
Jesse O. Quillian, MD
01.1983 - 01.1984
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled appointments and maintained patient charts.
- Verified insurance and posted revenue.
- Kept reception area clean and neat to give patients a positive first impression.
- Answered central telephone system and directed calls accordingly.
Skills
- Advanced MS Office Suite Knowledge
- Google Docs
- Microsoft Access
- Manage Budgets
- Records Management Systems
- Employee Training, Onboarding/Offboarding
- Detailed Meeting Minutes
- Calendar Maintenance
- Customer Service
- Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
The McCallie School
11.1985 - 12.2022
Customer Service Representative
Healthstream Corporation
01.1984 - 09.1985
Receptionist
Jesse O. Quillian, MD
01.1983 - 01.1984
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