Kathy Rayborn
Alvarado,TX
Summary
Results-oriented Executive driven to always be improving business operations. Specializing in with extensive track record of success.
Visionary Executive and seasoned thought leader with many years of proven expertise and unwavering dedication to operational excellence which drives organizational growth and cultivates key partnerships. Adept in all multidisciplinary business facets integral to new enterprise launch, financial sustainability, and profitability.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Assistant Vice President GM Protection, Compliance and Operational Excellence
General Motors Financial
11 2022 - Current
- Serve as a consultant and liaison for all Protection business for strategic partners both within and outside the organization
- Assists in building and maintaining business processes and procedures, as well as assist with project management, and operational support functions
- Contributed to driving sustainable business growth by creating and maintaining business process flows and procedures
- Perform review of departmental process controls and identify opportunity to mitigate risks through the implementation of effective controls
- Experience with managing internal audits, conducting RCSAs, etc
- Assist in strategic oversight of corporate compliance for the organization
Assistant Vice President Compliance Management, Policy Administration
General Motors Financial
06.2014 - Current
- Responsible for the management and oversight GMF’s Global Policy Governance program that includes developing, implementing, managing, and maintaining 260 company policies via a GRC system
- Ensure SOX controls are sustained through annual policy reviews and individual policy attestations by 10,000+ employees
- Responsible for working with all lines of business, subject matter experts, and executives to maintain policy development lifecycle
- Provide monthly policy metrics, trend analysis, etc
- For executives, C-suite, and Board of Directors
- Maintain weekly meetings with direct reports, monthly meetings with Policy Advisory Council (PAC) members
- Implemented a new policy module for workflow efficiencies for policy owner, stakeholders, and PAC document review; concurrently implementing training and knowledge assessments to ensure clear compliance of policies as they related to state and/or federal regulatory changes, code of business conduct, conflict of interest, harassment training, etc
- Experience with internal and external (CFPB) audits, conducting RCSAs, etc
- Assist in strategic oversight of corporate compliance for the company
- Manage the HR Compliance process developing a Compliance Management System for conflict of interest, code of business conduct, policy and procedure controls and measurements
Assistant Vice President Integration Services
General Motors Financial
01.2013 - 06.2014
- Managed the company acquisition of the Ally International Operations, a division of Ally Financial
- System integrations, HR onboarding, systemic data mapping, etc
Assistant Vice President – IT Quality Assurance
General Motors Financial
02.2012 - 01.2013
- Led team of 50 – 75 QA Managers, leads, and analysts responsible for providing software testing expertise for all consumer loan system changes, updates, mergers/acquisitions, etc
- First line partnership with program and project Management, BSA, and development to ensure full-service testing
- Worked directly with appropriate business units to schedule and facilitate User Acceptance Testing, including test plan and test script creations
- Experienced with waterfall, agile, SDLC
IT Quality Assurance Manager
AmeriCredit/General Motors Financial
10.2008 - 02.2012
- Led team of 10 – 15 QA analysts responsible for providing software testing expertise for all consumer loan system changes, updates, mergers/acquisitions
- Implemented HP Quality Center ALM for more effective defect tracking and reporting
- Worked directly with appropriate business units to schedule and facilitate User Acceptance Testing, including test plan and test script creations
Senior IT Quality Assurance Analyst
AmeriCredit
10.2006 - 10.2008
- Provided software testing expertise for all consumer loan system changes, updates, mergers, acquisitions
- Led the software testing and system merger/acquisition of a second finance company, Long Beach Acceptance Corp
- Worked directly with appropriate business units to schedule and facilitate User Acceptance Testing, including test plan and test script creations
IT Quality Assurance Analyst
AmeriCredit
05.2004 - 10.2006
- Provided software testing expertise for all consumer loan system changes, updates, mergers, acquisitions
- Assisted with the company’s first ever acquisition of another finance company, Bayview Acceptance Corp
- Worked directly with appropriate business units to schedule and facilitate User Acceptance Testing, including test plan and test script creations
Loan Services Manager (Consumer)
AmeriCredit
02.2001 - 05.2004
- Led team of 25-30 in Payment Processing, Account Maintenance, and Account Resolution processes
- Responsible for ensuring manual payment posting, balancing/reconciliation, due date changes, deferments/extensions, charge offs/backouts/flat cancels, reinstatements, redemptions, total loss, insurance repair proceeds
Loan Services Administrative Assistant to Senior Vice President
AmeriCredit
07.1998 - 02.2001
- Provided assistance to the Loan Services Leadership team
Loan Services Administrative Assistant
Bank One
04.1995 - 07.1998
- Provided assistance to the Loan Services Leadership team
Education
Bachelors - Business Management
Western Governors University
12.2021
Bachelors - Business Management
University of Phoenix
05.2003
Associates - Legal Procedures
ESS – College of Business
04.1995
Skills
- Advanced experience in implementing a full-service policy management system for a global company
- Governamce Risk and Compliance System implemenation
- Compliance Management System implementation
- Advanced time management and prioritization skills
- Advanced organizational skills
- MS Word
- Excel
- PowerPoint
- Outlook
- Visio
- SharePoint
- ProjectPlace
- Nintex/ProMap
Certification
- Lean Six Sigma White Belt
- Lean Six Sigma Yellow Belt
- Leading Business Improvement: Continuous Improvement
Timeline
Assistant Vice President Compliance Management, Policy Administration
General Motors Financial
06.2014 - Current
Assistant Vice President Integration Services
General Motors Financial
01.2013 - 06.2014
Assistant Vice President – IT Quality Assurance
General Motors Financial
02.2012 - 01.2013
IT Quality Assurance Manager
AmeriCredit/General Motors Financial
10.2008 - 02.2012
Senior IT Quality Assurance Analyst
AmeriCredit
10.2006 - 10.2008
IT Quality Assurance Analyst
AmeriCredit
05.2004 - 10.2006
Loan Services Manager (Consumer)
AmeriCredit
02.2001 - 05.2004
Loan Services Administrative Assistant to Senior Vice President
AmeriCredit
07.1998 - 02.2001
Loan Services Administrative Assistant
Bank One
04.1995 - 07.1998
Assistant Vice President GM Protection, Compliance and Operational Excellence
General Motors Financial
11 2022 - Current
Bachelors - Business Management
Western Governors University
Bachelors - Business Management
University of Phoenix
Associates - Legal Procedures
ESS – College of Business
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