Summary
Overview
Work History
Education
Skills
Timeline
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Kathy Rogerson

Sumter,SC

Summary

Dynamic Account Executive with a proven track record at Farmers Telephone Cooperative Inc., excelling in client relationship building and strategic account management. Achieved consistent sales growth by leveraging exceptional communication skills and customer service excellence. Expert in negotiating contracts and streamlining processes, significantly enhancing client satisfaction and retention. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

23
23
years of professional experience

Work History

Account Executive

Farmers Telephone Cooperative Inc.
06.2001 - 03.2024
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Streamlined internal processes for customer relationship management, significantly reducing response times to client inquiries.
  • Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built diverse and consistent sales portfolio.

Education

High School Diploma -

Sumter High School
Sumter, SC

Skills

  • Client Relationship Building
  • Account Management
  • Relationship building and management
  • Customer Service
  • Written and verbal communication
  • Customer Relations
  • Customer Presentations
  • Self Motivation
  • Time management abilities

Timeline

Account Executive

Farmers Telephone Cooperative Inc.
06.2001 - 03.2024

High School Diploma -

Sumter High School
Kathy Rogerson