Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Certification
Timeline
Generic

Kathy Roman

Bethlehem,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Compliance Officer

Gwinnett Police
Lawrenceville, GA
11.2022 - Current
  • Plan and conduct internal audits/reviews and special projects that require research, interviews, observations, complex data collection, and analysis in order to generate recommendations and prepare related reports.
  • Review and analyze a wide variety of paperwork in the department related to operations and activities.
  • Develop methodologies, metrics, and measurement and analysis techniques in order to continuously evaluate current performance levels, identify gaps, and recommend courses of action that will lead to the closing of those gaps.
  • Develop systems for gathering, analyzing, and disseminating best practices knowledge and techniques to the organization on an ongoing basis.
  • Create and maintain databases, spreadsheets, and tracking mechanisms.
  • Assist in the development, maintenance, and monitoring of metrics designed to measure operational efficiency, cost efficiency, and optimal staffing/productivity levels for the County.
  • Collaborate with executive team leaders to determine the needs of the department and operational efficiency.
  • Document research findings and prepare reports to stakeholders and management.
  • Prepare graphs, spreadsheets, and reports for presentations.
  • Ensure collected data is accurate and complete before being analyzed.
  • Conduct data analysis on large datasets to identify trends, patterns, and correlations.

Administrative Assistant II - Internal Affairs

Gwinnett Police
Lawrenceville, GA
11.2019 - 11.2022
  • Responsible for recording and registering complaints against employees of the Department from citizens and employees.
  • Maintained the confidentiality of investigations and records so that the integrity of the Department is maintained in an objective, impartial, and fair manner.
  • Had direct confidential contact with executive command staff (Majors, Assistant Chiefs, Deputy Chiefs, and Chief of Police) regarding investigations.
  • Point of contact for other federal, state, and local law enforcement agencies.
  • Verified and maintained personnel files. Ensured files were in compliance with CALEA standards.
  • Maintained several databases through Microsoft Office (Internal Affairs Case Log, Polygraph, Civilian Access Database, Police Access Database, IAPRO: Use of Force, and all Internal Affairs Investigations).
  • Managed daily office operations and maintained office supplies inventory, distributed mail, and ensured efficient workplace functionality.
  • Provided customer support by answering incoming calls, while providing and/or researching information, or transferring callers to appropriate personnel.
  • Maintained current knowledge of Merit Rules and County Administrator Policies to identify problems.
  • Prepared several monthly and annual reports (Internal Affairs, Chiefs Report, FBI- LEEP).
  • Conducted research on various topics, as requested by management.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Administrative Assistant II - Backgrounds

Gwinnett Police
Lawrenceville, GA
07.2019 - 11.2019
  • Processed applications and ensured candidates are qualified and met hiring guidelines established by the Police Department, the Human Resources Department, and the Merit System Rules and Regulations.
  • Created and maintained files of applicants.
  • Processed and maintained records of applicants not selected to continue in the hiring process, in accordance with the record retention period.
  • Processed and coordinated with Human Resources, sending out conditional and final job offers to qualified candidates.
  • Responded to informal and formal human resource inquiries.
  • Participated in local and out-of-state recruiting events.
  • Assisted in researching and implementing employee recruitment and retention.
  • Performed basic office duties, such as copying, filing applicant files, ordering supplies, distributing mail, etc.
  • Provided customer support by answering phones, researching, and/or providing information to the public.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Certified Evidence Technician

Gwinnett Police
Lawrenceville, GA
07.2017 - 07.2019
  • Responsible for evidence and property submitted into Evidence.
  • Received, transported, verified, stored, recorded, researched, released, and disposed of evidence and other property as needed.
  • Maintained chain of custody for all evidence and property submitted by police officers, detectives, crime scene personnel, and court investigators.
  • Ensured the packaging of all items submitted is in accordance with the guidelines.
  • Fulfilled requests created by detectives, court investigators, crime scene personnel, and open records unit employees.
  • Prepared items for testing, destruction, auction, and disposal.
  • Returned property to their rightful owner by appointments.
  • Conducted inventories and audits of active items held within the unit.
  • On-call for nights, weekends, and holidays in rotation with other technicians.
  • Answered phone calls, return phone calls to citizens, and members of the department.
  • Testified in court when requested by the personnel assigned to the courts.

Store Associate

A Trade Above
Lawrenceville, GA
08.2015 - 07.2017
  • Assisted customers with product selection based on their needs and preferences.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Performed daily opening and closing procedures for store operation.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Operated cash register and credit card machine.
  • Answered incoming calls regarding product inquiries.

Education

Associate of Applied Science - Criminal Justice

Gwinnett Technical College
Lawrenceville, GA
12.2020

Skills

  • Risk Management
  • Internal Audits
  • Document Review
  • Microsoft Office (Word, Excel, Access, PowerPoint)
  • Data Entry
  • Analytics and Reporting
  • Compliance and Accreditation
  • Confidentiality
  • Problem Solving Abilities
  • Analysis
  • Communication
  • Multi-tasking and Prioritization
  • Workflow Analysis
  • Database Management
  • Customer Service
  • File Organization
  • Executive Support
  • Calendar Management
  • Information Gathering
  • Computer Proficiency

Languages

English
Russian

Additional Information

  • Civilian of the Month Award - 2019
  • Customer Service Award - 2019
  • Chief of Police Unit Citation Award - 2019
  • Good Conduct Award (3 Years) - 2020
  • Five Year Certificate of Special Recognition - 2022
  • Good Conduct Award (6 Years) - 2023

Certification

  • GCIC/ CJIS Certification - 2017
  • Certification of Property & Evidence Specialist (I.A.P.E) - 2018
  • Law Enforcement Inspections and Auditing - 2023

Timeline

Compliance Officer

Gwinnett Police
11.2022 - Current

Administrative Assistant II - Internal Affairs

Gwinnett Police
11.2019 - 11.2022

Administrative Assistant II - Backgrounds

Gwinnett Police
07.2019 - 11.2019

Certified Evidence Technician

Gwinnett Police
07.2017 - 07.2019

Store Associate

A Trade Above
08.2015 - 07.2017

Associate of Applied Science - Criminal Justice

Gwinnett Technical College

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Kathy Roman