Kathy Santiago
Arlington ,VA
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Trainee
Escuela Key
08.2023 - Current
- Always maintain safety and accountability of each child
- Attend staff meeting and professional learning opportunity.
Host
SER
05.2022 - 10.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest every 30 minutes.
- Maintained clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Answered customer questions about hours, seating, and menu information.
Host
Olive Garden
03.2021 - 04.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information every 15 minutes .
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
High School Diploma -
Wakefield High School
Arlington, VA06.2023
Skills
- Excellent communication skills
- Team player who is flexible and cooperative
- Punctual and independable
- Friendly and easy going with positive attitude
- Very honest person
- Good social skills, respectful and patient with others
- Knowledgeable of Synergy, Google, Microsoft and Powerpoint
- Bilingual English, Spanish
Timeline
Trainee
Escuela Key
08.2023 - Current
Host
SER
05.2022 - 10.2023
Host
Olive Garden
03.2021 - 04.2022
High School Diploma -
Wakefield High School
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