Kathy Schall

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Online and curbside delivery. Weekend breakfast prep. Dishwashing duties.

• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Helped maintain clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Enhanced team productivity by maintaining clean and organized workspace for crew members.
• Operated cash register to ring up final bill and process various forms of payment.
• Prepared products following restaurant, health, and safety standards and procedures.
• Ensured proper food storage protocols were followed, contributing to improved food safety measures within establishment.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Backed up servers by setting up trays and completing some food deliveries.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Breakfast kitchen assistant.

• Kept food preparation area, equipment, and utensils clean and sanitary.
• Worked front counter, drive-thru and other areas.
• Operated cash register to ring up final bill and process various forms of payment.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Accurately operated cash register to process customer payments.

Breakfast and Lunch prep. Lobby floors and bathroom s. Front counter, bakery and coffee.

• Improved customer satisfaction by providing friendly and efficient service at register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
• Assisted other team members to achieve goals.

Food Distribution. Thrift store. Emergency utility assistance. File Clerk. Seasonal paid Volunteer Bell Ringer .

• Assisted with stock takes and cycle counts to promote accurate inventory processes.
• Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
• Received and processed incoming stock to keep inventory levels accurate and up-to-date.
• Collaborated with team members on special projects as needed, demonstrating adaptability and strong work ethic.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Participated in ongoing training opportunities to stay current on industry best practices and enhance overall performance as warehouse assistant.
• Conducted research to address shipping errors and packaging mistakes.

Dishwasher. Prep Cook.

• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Contributed positive team environment through effective communication and collaboration with staff members.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Assisted in training new hires, sharing expert knowledge and techniques for improved performance.
• Followed orders from head chef to establish productive and timely preparation of meals.
• Trained and assisted new kitchen staff members.
• Maintained food safety and sanitation standards.
• Managed opening and closing shift kitchen tasks.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Controlled food cost and waste by selecting and using correct ingredients and amounts.
• Reduced food waste by effectively managing ingredient inventory and rotating products as needed.

Attendant accountabilities. Break down into categories move to processing area. pack, stack and load totes and bins, also furniture onto Goodwill truck going to Main Office.

• Improved inventory management processes for donated items, implementing efficient sorting systems that reduced storage space requirements.
• Managed interactions with donors and donation center personnel to achieve goals.
• Ensured accurate record-keeping of donation transactions, maintaining up-to-date donor information and financial records.
• Increased overall donation value by conducting thorough research to assess item values and market trends accurately.
• Provided exceptional customer service to donors during in-person interactions at donation centers or special events, ensuring pleasant experience that encouraged repeat contributions.