Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kathy Slezak

WEST PALM BCH,FL

Summary

Personable and responsible solid team player with upbeat, positive attitude. Experience in customer service, serving, business, sales, front desk work, and child care. Studied at Harper College for Interior design as well as experience with remodeling interiors of homes for family business. Currently working on my real estate course.

Overview

10
10
years of professional experience

Work History

Sales Associate, Front Desk

Neat Cleaning Services
Long Grove, IL
05.2013 - 10.2023

Family business work includes, paperwork, emails, office work, promoting the business and making decisions on the interiors of homes being remodeled.

Server

Champps Americana
Lincolnshire, IL
05.2013 - 12.2013

Server

Champps Americana
Schaumburg, IL
01.2014 - 11.2015
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Greeted guests and provided menus.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Trained new employees to perform duties.
  • Provided excellent customer service to ensure satisfaction.

Server

Bravo Italian Kitchen
Glenview, IL
04.2016 - 05.2017
  • Greeted guests and provided menus.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Delivered food orders promptly and courteously.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Babysitter, Dog Sitting

Sherri Nagal
Hoffman Estates, IL
08.2016 - 06.2023
  • Supervised and cared for children ages to 6-12.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Helped complete homework, school projects and chores.
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Enforced rules to teach good manners and maintain safe environment.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Transporting children to school, sports activities, or other engagements when necessary.

Sales Associate

Guess factory
Schaumburg, IL
04.2017 - 01.2019
  • Increased purchase amounts by cross-selling with similar products.
  • Worked with fellow sales team members to achieve group targets.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Upsold additional items based on customer interests and needs.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

Interior design

Harper College
01.2018

High School Diploma -

Adlai E Stevenson High School
01.2012

Skills

  • Active listening skills
  • Serving experience
  • Customer service experience
  • Energetic work attitude
  • Adaptive team player and creative
  • Product Sales
  • Upselling
  • Positive and Professional
  • Product Promotions
  • Time Management
  • Outgoing Personality
  • Professional Demeanor
  • Relationship Building
  • Problem-Solving
  • Money Handling
  • Excellent Communication Skills
  • Reliable and Punctual
  • Payment Processing
  • Cash Register Operation
  • Written and Oral Communication Skills
  • Retail Store Operations
  • Teamwork and Collaboration
  • Multi-Tasking Strength
  • Strategic Planning

Accomplishments

I have a high work ethic and always want to do the best I can. From an early age I played competitive tennis, I trained six to seven times a week making me very disciplined. In High School I played national tournaments and went on to get a scholarship in West Virginia for college. I went to school in West Virginia for a year, realizing it wasn't for me I moved back home and help out my parents in their family businesses. Finally I am following my passion in Interior design and hope to start my own business after finishing school.

Languages

English
Native/ Bilingual
Polish
Professional

Timeline

Sales Associate

Guess factory
04.2017 - 01.2019

Babysitter, Dog Sitting

Sherri Nagal
08.2016 - 06.2023

Server

Bravo Italian Kitchen
04.2016 - 05.2017

Server

Champps Americana
01.2014 - 11.2015

Sales Associate, Front Desk

Neat Cleaning Services
05.2013 - 10.2023

Server

Champps Americana
05.2013 - 12.2013

Interior design

Harper College

High School Diploma -

Adlai E Stevenson High School
Kathy Slezak