Kathy Starks
Phoenix,AZ
Summary
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Cashier
Goodwill Store & Donation Center
Mesa, Arizona
12.2021 - 10.2022
- Processed customer transactions accurately and efficiently at nonprofit retail location.
- Assisted customers with purchases and inquiries in a friendly manner.
- Handled cash, credit, and debit transactions according to store policies.
- Provided excellent customer service by addressing concerns and resolving issues promptly.
- Adhered to safety protocols while handling products and operating equipment in-store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
GOODWILL
Phoenix, Arizona
10.2019 - 04.2020
- Processed customer transactions accurately and efficiently at nonprofit retail location.
- Assisted customers with purchases and inquiries in a friendly manner.
- Maintained cleanliness and organization of cashier area and store displays.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash, credit, and debit transactions according to store policies.
- Provided excellent customer service by addressing concerns and resolving issues promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
GED -
WESTFORD HIGH
Mesa, AZ08-1970
Skills
- Cash handling
- Point of sale
- Customer service
- Transaction processing
- Inventory management
- Team collaboration
- Active listening
- Attention to detail
- Time management
- Conflict resolution
- POS systems
- Point of sale proficiency
- Drawer balancing
- Credit card processing
- Empathy and patience
- Customer service excellence
- Fraud prevention awareness
- Cash handling and management
- Work ethic and integrity
- Customer assistance
- Cash handling expertise
Timeline
Cashier
Goodwill Store & Donation Center
12.2021 - 10.2022
Cashier
GOODWILL
10.2019 - 04.2020
GED -
WESTFORD HIGH