Kathy Steele-Keller

Regional Administrative Assistant III

DaVita

02.2007 - Current

Trained new administrative staff members, resulting in increased productivity and more efficient office operations of 24 facilities.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Established administrative work procedures to track staff's daily tasks.
Liaised between clients and vendors and maintained effective lines of communication.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Optimized resource allocation by monitoring inventory levels of office supplies regularly and taking corrective measures when required.
Managed scheduling for multiple departments, ensuring all meetings and appointments were organized effectively.
Contributed to the resolution of internal conflicts among team members through mediation efforts aimed at fostering a positive work environment.
Ensured regulatory compliance within the organization, maintaining accurate records of licenses, permits, and required certifications.
Assisted in the planning and execution of company events, contributing to successful team building experiences for staff members.
Served as a liaison between departments, facilitating clear communication channels to improve collaboration on projects.
Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
Contributed to policy updates, researching regulations to ensure company compliance.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Summary

Overview

Work History

Regional Administrative Assistant III

Staffing Coordinator Berry Building

Education

Some College (No Degree) - Gender Studies

Medical Office Assistant

High School Diploma -

Skills

Work Availability

Timeline

Regional Administrative Assistant III

Staffing Coordinator Berry Building

Some College (No Degree) - Gender Studies

Medical Office Assistant

High School Diploma -

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