Kathy Street
Council Bluffs,IA
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Lead Vault Specialist
First National Bank Omaha
Omaha, NE
09.2012 - 10.2024
- Participated in ongoing training and compliance activities.
- Maintained positive working relationship with fellow staff and management.
- Processed deposits, withdrawals, transfers and payments for customers at the vault teller window.
- Performed daily reconciliation of vault funds and reported any irregularities to management.
- Adhered to bank policies and procedures regarding safety, security, privacy and confidentiality regulations.
- Organized cash into bundles according to denomination for easy retrieval when needed.
- Inspected bills for authenticity using counterfeit detection devices when necessary.
- Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
- Adhered to regulatory and company security and audit procedures.
- Received customer and banking center deposits from armored carriers and balanced deposits to accompanying manifest.
- Checked identifying numbers or seals on bags of deposits and change shipments against receipts accompanying each bag or against listing delivered for bags, boxes or containers.
- Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.
- Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters and coin machines.
- Handled many customers daily and processed transactions, deposits, and withdrawals.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Education
Associate of Applied Science - Business Management
Kaplan University
Council, ID09-2011
Skills
- Vault management
- Regulatory knowledge
- Cash handling expertise
- Security Protocols
- Audit Compliance
- Alarm Management
- Cash Control Guidelines
- Customer service and support
- Deposit processing
- Cash counting
- Change order processing
- Math Skills
- Currency counting
- Balance verification
- Cash Replenishment
Timeline
Lead Vault Specialist
First National Bank Omaha
09.2012 - 10.2024
Associate of Applied Science - Business Management
Kaplan University
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