Summary
Overview
Work History
Education
Skills
Timeline
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Kathy Swoverland

Santa Fe

Summary

Dynamic professional with a proven track record at Santa FE Public Schools, excelling in classroom management and parent-teacher communication. Leveraging creative problem-solving and adaptability, I fostered student engagement and collaboration, contributing to improved school performance through innovative teaching strategies and strong relationships with students and colleagues.

Professional educator prepared for diverse classroom settings. Skilled in classroom management, lesson planning, and student engagement. Strong focus on collaboration and adaptability, ensuring effective support for both students and colleagues. Reliable, resourceful, and results-driven, bringing positive impact to learning environment.

Overview

21
21
years of professional experience

Work History

Substitute Teacher, K-Eighth Grade

Santa FE Public Schools
08.2013 - Current
  • Assisted permanent teachers in maintaining classroom routines, ensuring a seamless transition during their absence.
  • Adapted quickly to various classroom settings and grade levels by demonstrating flexibility, adaptability, and a strong understanding of diverse curricula.
  • Developed strong relationships with students, parents, and colleagues, promoting open communication and collaboration among all stakeholders.
  • Contributed to improved school performance by collaborating with fellow teachers on curriculum development and teaching strategies.
  • Increased student engagement through the use of interactive activities, group projects, and multimedia presentations.

Lead Budtender

KURE
05.2023 - 03.2025
  • Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming deals and promotions.
  • Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
  • Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
  • Conducted regular audits of product quality and storage conditions, ensuring compliance with regulatory standards.
  • Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.

Team Member

Walgreens
12.2021 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Sales and Service Specialist

Bank Of America, N.A.
03.2004 - 05.2013
  • Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
  • Assisted in the development and launch of new products or services, contributing valuable insights from customer feedback during the design process.
  • Collaborated with cross-functional teams to drive cohesive sales approach and optimize overall performance.
  • Created customized solutions for clients'' unique needs, ensuring a tailored approach that resulted in higher conversion rates.
  • Worked closely with clients throughout the entire sales cycle, providing ongoing support, addressing concerns, and ensuring overall satisfaction with their experience.
  • Provided expert product knowledge, demonstrating the value proposition of offered services or products to prospective clients.
  • Delivered exceptional customer service, resulting in increased repeat business and client referrals.
  • Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
  • Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Arts - Studio Art Mixed Media

College of Santa Fe
Santa Fe
05-2021

High School Diploma -

Wichita Falls HIgh School
Wichita Falls
05-1997

Skills

  • Parent-teacher communication
  • Health and safety procedures
  • Positive reinforcement
  • Co
  • Collaborative teaching
  • Classroom management
  • Creative problem solving
  • Adaptable
  • Behavior management

Timeline

Lead Budtender

KURE
05.2023 - 03.2025

Team Member

Walgreens
12.2021 - 05.2023

Substitute Teacher, K-Eighth Grade

Santa FE Public Schools
08.2013 - Current

Sales and Service Specialist

Bank Of America, N.A.
03.2004 - 05.2013

Bachelor of Arts - Studio Art Mixed Media

College of Santa Fe

High School Diploma -

Wichita Falls HIgh School

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Kathy Swoverland