Kathy Taber
Harrisonville,Mo
Summary
Proven leader in operational excellence and strategic planning, I excelled at Walmart, driving process improvements and team performance. Skilled in supply chain logistics and fostering robust employee relations, I significantly enhanced efficiency and customer satisfaction, positioning departments among the top performers.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Operations Manager
Walmart Distribution Center
Harrisonville, MO
03.2021 - 11.2024
- Operations Manager over Shipping and Receiving at an 825,000-square-foot facility, averaging $345 million a year.
- Managed staffing needs through recruitment, selection, onboarding, training, and disciplinary action as necessary.
- Monitored and improved the efficiency of processes, team performance, and customer service.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Assessed employee development needs, and provided feedback on their progress toward meeting goals.
- Directed operations staff by providing guidance, training, and support to meet company objectives. I work through DMS boards where associates are involved in their area processes to improve and implement programs that help drive associate engagement and improve the overall area.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel. I have overseen up to 600 employees at a time to ensure they return to their families the way they came in.
- Created detailed reports on the performance of individual departments within operations.
- Completed thorough opening, closing, and shift change functions to maintain daily operational standards.
Area Manager
Walmart Distribution Center
Harrisonville, MO
08.2019 - 03.2021
- I have been an area manager over all areas in the 825,000-square-foot building, running the receiving and shipping departments.
- I started dry at a placement of 48th rank in the company and took the department to 5th in the company.
- I'm very compassionate about being a team player, not afraid to dive into the ditches to help my team.
- You must know your people.
- I'm not afraid of taking chances; I'm not afraid to go to bat for my team.
- I am very competitive and strive to be the best.
- I adapt well to change and lead an exemplary team.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Coached, developed and motivated team to achieve revenue goals.
- Identified and developed top talent to promote performance-oriented culture.
- Cultivated positive rapport with associates and team leadership.
- Authored and updated production reports and personnel records to facilitate operational decisions.
- Supervised employees, ensuring optimal productivity.
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
Assistant Manager
Walmart
Overland Park, KS
05.2015 - 08.2018
- I have had the privilege of developing teams that turn a red store into a profitable store.
- I lead and work well with all my peers to develop departments that run efficiently.
- I also lead a team in the company's deli, meat, and produce, from worst to number one.
- I helped watch over the store to help my store manager achieve a home-life balance; while away, I was the manager on duty.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints promptly.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Completed thorough opening, closing, and shift-change functions to maintain daily operational standards.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Branch Manager
Security Finance, Financial Services
Harrisonville, MO
06.2002 - 09.2008
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Monitored financial performance of the branch on a monthly basis.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Resolved escalated customer complaints in a timely manner.
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Performed regular audits of financial records in order to ensure accuracy.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Education
Bachelor's - Business management
Bellevue University
Bellevue, NE05-2025
Associate Degrees - Paralegal Studies
Kansas City College of Legal Studies
Kansas City, MO05-2000
GED -
Cass Career Center
Harrisonville, MO01.1992
Skills
- Organizational skills
- Training staff
- Time management
- Strategic thinker
- Adaptable to change
- Performance monitoring
- Health and safety compliance
- Policies and procedures implementation
- Project management abilities
- Budgeting and cost control
- Schedule oversight
- Contract review and recommendations
- Supply chain logistics
- Quality assurance and control
- Cost reduction and containment
- Finance background
- Process improvement strategies
- Workforce training
- Account recordkeeping
- Management
- Complex problems analysis
- Customer relations specialist
- Staff retention
Additional Information
Developer of every Child eats in schools and daycare., Head of the Optimist Club, Net program., Coached Little League Cheerleading., Treasurer of Board for Tiny Tot Town., Proficient in Atlas, Excel, Microsoft Office.
Timeline
Operations Manager
Walmart Distribution Center
03.2021 - 11.2024
Area Manager
Walmart Distribution Center
08.2019 - 03.2021
Assistant Manager
Walmart
05.2015 - 08.2018
Branch Manager
Security Finance, Financial Services
06.2002 - 09.2008
Bachelor's - Business management
Bellevue University
Associate Degrees - Paralegal Studies
Kansas City College of Legal Studies
GED -
Cass Career Center
Affiliations
- Involved in community, promoting Net ( kids against drugs)
- Coaching little league cheerleading
- Head of Optimist Club
Accomplishments
- Worked with UMKC to developed all children eat in childcare and schools.
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