Kathy Tahtinen

Leadership and Team Management

• Executive Role: Key part of executive team, ensuring comprehensive client care.
• Talent Acquisition: Recruit, interview, hire, onboard, train, and develop employees.
• Employee Development: Mentor, lead, motivate, and develop staff.
• Process Improvement: Develop standardized processes, policies, and procedures.
• Compliance: Ensure adherence to CARF standards.

Client Services and Crisis Management

• Client Coordination: Coordinate and refer outsourced mental health services.
• Crisis Support: First contact for client crisis support, providing immediate aid.
• Agency Collaboration: Extensive work with outside agencies for service enhancement.
• Data Management: Create spreadsheets for eligibility and reporting.

Grant Management and Administration

• Grant Oversight: Manage grant contracts, ensuring compliance and performance.
• Financial Reporting: Conduct regular expense reporting, ensuring accountability.
• Budget Management: Develop and manage budgets for efficient use of funds.
• Program Administration: Oversee program management, compliance, and training.

Financial and Accounting Skills

• Financial Analysis: Analyze and synthesize financial performance.
• Fiscal Management: Oversee fiscal responsibility for all funding sources.
• Accounts Payable and Procurement: Manage accounts payable, requisitions, and purchase orders.
• Budget Creation: Implement annual department budgets.

Multidisciplinary Approach

• Holistic Care: Ensure comprehensive care through multidisciplinary team.
• Crisis Management: Handle client crises effectively.
• Standardization: Improve efficiency and address staff shortages.
• Interdepartmental Collaboration: Enhance coordination across departments.

Temporary Positions (COVID-19 Pandemic)

• Project-Based Roles: Provided immediate assistance to departments facing staffing shortages and operational needs.

Engineering Department

• Accounts Payable Management: Managed accounts payable and purchase orders using specialized software.
• RFP Creation and Bid Evaluation: Created Requests for Proposals, evaluated bids, and assisted in distributing Public Service Announcements and memos for management and commission meetings.
• Organizational Skills: Developed strong organizational and communication skills through project management.

Parks and Recreation Department

• Summer Camp Administration: Supported summer day camp administration, managing accounts payable and receivable.
• RFP Drafting and Grant Writing: Drafted Requests for Proposals and conducted grant research and writing.

Oakwood Cemetery

• Record Organization: Organized burial records, including burial books, spreadsheets, and index card filing.

Utility Billing Specialist

• Billing Transition: Played a critical role in transitioning billing from City Treasury to Traverse City Light & Power (TCLP).
• Utility Billing Research: Researched utility billing using specialized software, gaining a deeper understanding of utility billing systems.
• Analytical Skills: Developed analytical and problem-solving skills while learning about electricity usage and billing processes.

Community Assistance

• Departmental Support: Assisted various departments to meet operational needs during the COVID-19 pandemic.
• Versatile Experience: Gained unique experience across multiple areas, enhancing skills and knowledge.

Executive Leadership

• Oversight of Departments: Managed departments across eleven centers in Michigan, including Authorizations, Credentialing, Referrals, IT, Facilities, Payroll, Billing, Contracts, and Administrative Operations.
• Strategic Initiatives: Defined, shaped, and drove strategic initiatives to improve organizational health.

Organizational Development

• Department Restructuring: Redesigned and restructured the administrative department to accommodate growth and align employee talent with business needs.
• HR Management: Oversaw hiring, onboarding, training, mentoring, reviewing, and supervising staff.
• Professional Development: Developed capability requirements, retention strategies, training programs, and professional development plans.

Operational Compliance

• HIPAA Compliance: Ensured adherence to HIPAA regulations and managed all operational compliance aspects.
• Clinical Center Management: Managed ten clinical centers, including maintenance, contractor hiring, property owner relationships, and lease management.
• Resource Management: Ensured centers were adequately equipped, staffed, and smoothly operating.

Contract and Payor Management

• Insurance Payors: Maintained relationships with insurance payors, managed contracts, and participated in payor audits for compliance.
• Site Coordination: Coordinated site visits and ensured contract compliance.

Impactful Leadership

• Initiative Implementation: Designed and implemented initiatives that improved organizational health.
• Positive Organizational Impact: Played a crucial role in the organization’s success through strategic leadership and operational excellence.

Business Management and Logistics

• Comprehensive Support: Provided business management and logistical support for an international touring artist and band.
• Collaboration: Worked closely with record labels and individual artists to ensure efficient, effective, and confidential operations.

Confidentiality and Compliance

• Research and Approvals: Conducted thorough research and obtained necessary approvals.
• Non-Disclosure Agreements: Ensured compliance with non-disclosure agreements for all vendors and contractors.
• Documentation Management: Managed budgets, contracts, and legal paperwork for international companies, ensuring accuracy and up-to-date records.

Management Functions

• Project Management: Handled project management, logistics, and travel plans for smooth and comfortable travel experiences.
• Commission Structures: Created and calculated commission structures.
• Office Management: Provided day-to-day office management for multiple international companies.

Accounting Support

• Accounts Management: Managed accounts receivable, accounts payable, bank reconciliation, financial statements, payroll and tax, inventory cost management, and cash collection.
• Financial Accuracy: Ensured all financial records were accurate and up-to-date.

Human Resource Management

• Contract Management: Handled contract interpretation and negotiation, independent contractor guidelines, and compliance.
• Employee Benefits: Managed employee benefits and administration, development of processes, pay and benefits administration.
• Regulatory Compliance: Ensured compliance with national and international regulations and policies.