Kathy Thao
Roseville,CA
Summary
To seek a job that will help me learn new skills and allow me to be a productive team worker. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Walmart
02.2023 - 03.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Coordinated verification and filling of more than 30 daily prescriptions in high-volume retail pharmacy environment.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Sale Associate
Kate Spade
08.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sale Associate
Dollar General Market
01.2019 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
In-Home Supportive Services
County Government
07.2016 - 07.2018
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
- Administered medication as directed by physician.
- Transported clients to and from medical appointments with safety and efficiency.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Literacy Tutor
Reading Corps
08.2017 - 02.2018
- Kept detailed records of student progress and attendance.
- Assessed reading comprehension and vocabulary of students.
- Held group and individual reading discussions to assess student reading levels.
- Worked with teachers to design lesson plans in accordance with curriculums.
- Maintained records of student assessments, tutoring activities and results.
- Used variety of teaching methods to successfully help wide range of students.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Issued reports updating students, parents and teachers on student progress.
- Administered standardized tests to assess student strengths and weaknesses.
- Mentored and coached students with focus on developing independence and self-confidence.
Student Cashier
Atwater High School
08.2012 - 06.2013
- Performed cash, card and check transactions to complete customer purchases.
- Identified and resolved discrepancies and errors in customer accounts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
Education
No Degree - Biology
Merced College
Merced, CA12.2026
Pharmacist Technician - Biology
Medcerts
14143 Farmington Rd. Livonia, MI 4815404.2023
High School Diploma - undefined
Atwater High School
Fruitland, Atwater, CA06.2016
Skills
- Great teamwork
- Computer Skills in Microsoft
- Dependable Great Managing Skills Following Directions
- Cash Register Operation
- Restock Shelves
- FDA and HIPAA Compliance
- Typing Medication Labels
- Customer Satisfaction
- Supporting Pharmacy Operations
- Aseptic Techniques/ IV Preparations
Timeline
Pharmacy Technician
Walmart
02.2023 - 03.2023
Sale Associate
Kate Spade
08.2022 - 11.2022
Sale Associate
Dollar General Market
01.2019 - 08.2019
Literacy Tutor
Reading Corps
08.2017 - 02.2018
In-Home Supportive Services
County Government
07.2016 - 07.2018
Student Cashier
Atwater High School
08.2012 - 06.2013
No Degree - Biology
Merced College
Pharmacist Technician - Biology
Medcerts
High School Diploma - undefined
Atwater High School
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