Kathy Trumbull
Houston,TX
Summary
Experienced Office Manager and administration professional with over 25 years of experience in overseeing wide variety of essential functions in the Home Improvement and Construction industry. Analytical in optimizing productivity, efficiency and service quality within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
9
9
years of professional experience
Work History
Office Manager
Sternenberg & Krohn, LLC
Houston, TX
10.2015 - Current
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed office inventory and placed new supply orders.
- Reviewed files and records to obtain information and respond to requests.
- Administered payroll and maintained proper documentation of employee personnel.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Handled all A/P, A/R, and in-house collections.
Education
High School Diploma -
Reseda Senior High School
Reseda, CA06-1983
Skills
- Administrative Support
- Bookkeeping
- Administrative Oversight
- Mail handling
- Credit and collections
- Invoicing and billing
- Scheduling and calendar management
- Data Entry
- Office Management
Affiliations
- Gardening, horseback riding, and volunteer work
References
References available upon request.
Timeline
Office Manager
Sternenberg & Krohn, LLC
10.2015 - Current
High School Diploma -
Reseda Senior High School
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