Kathy Underwood, BSN, RN, CCM
Clayton,NC
Summary
Dedicated and skilled RN with a broad range of medical and surgical healthcare experience as well as telephonic and field assessment experience in various settings. Exhibits caring professionalism with excellent communication, management, and assessment skills. Academic background includes a Bachelor of Science in Nursing from East Carolina University.
Overview
31
31
years of professional experience
1
1
Certification
Work History
RN Care Manager
Community Care of North Carolina
10.2019 - Current
- Continued previous role of RN Care Manager with responsibilities of coordinating a full continuum of care with local providers, community resources, and an interdisciplinary care team resulting in high quality and cost effective outcomes for Medicaid, Medicare Advantage and Commercial insurance beneficiaries
RN Care Manager
Community Care of Wake and Johnston Counties
09.2017 - 01.2019
- RN Care Manager with responsibilities of coordinating a full continuum of care with local providers, community resources, and an interdisciplinary care team resulting in high quality and cost effective outcomes for Medicaid beneficiaries
Telephonic Care Manager
Humana
01.2017 - 08.2017
- Telephonic Care Manager with responsibilities of performing assessments and evaluating Dual Eligible member's needs and requirements to maintain optimal health and wellness
Independent Assessor
Liberty Healthcare Corporation of North Carolina
10.2013 - 01.2017
- Independent Assessor with responsibilities of conducting in home and adult care home assessments for Personal Care Services within North Carolina and conducting assessment reviews
Medical/Surgical/Telemetry RN
Wake Med
01.2009 - 01.2014
- Medical/Surgical/Telemetry RN in supplemental staffing pool
Interim Healthcare
06.2012 - 09.2013
- Hired as an indirect employee for The Carolinas Center for Medical Excellence for role of conducting Adult Care Home transition assessments for Personal Care Services
- Proceeded to serve other roles including assessment reviews, conducting telephonic mediations for appeals, and in home assessments
Supervisory RN
Utopia Home Care
04.2010 - 07.2010
- Part Time role as supervisory RN, performing initial assessments for clients receiving personal care services, monitoring care plans, and conducting routine supervisory visits to monitor in home aides
Supervisory RN
Meridian Healthcare
01.2008 - 01.2010
- Part Time role as supervisory RN, performing initial assessments for clients receiving personal care services, monitoring care plans, and conducting routine supervisory visits to monitor in home aides
Medical/Surgical/Telemetry RN
Medical Staffing Network
01.2002 - 01.2009
- Per diem Medical/Surgical/Telemetry RN at Wake Med, Raleigh, NC with short term contracts in areas of cardiothoracic surgery, neurology, orthopedics, and oncology
Staff RN and Charge RN
Raleigh Community Hospital
01.1998 - 01.2004
- Began employment as a Certified Nursing Assistant on Medical-Surgical Floor and advanced to a Staff RN and Charge RN on Oncology/Endocrine Floor
- Transitioned to a Float Pool RN with continued responsibility of Charge Nurse Role
Medical/Surgical RN
MxStaffing Agency
01.2001 - 01.2002
- Per diem Medical/Surgical RN at Wake Med, Raleigh, NC
Physical Therapy Technician
Physical Therapy Services of Johnston County
01.1994 - 01.1997
- Physical Therapy technician with direct patient care
- Responsible for setting up treatment modalities as well as office management tasks
Education
Bachelor of Science - Nursing
East Carolina University School of Nursing
Greenville, NC01.1999
Skills
- Clinical judgment
- Research utilization
- BLS certified
- Patient education and counseling
- Precepting
- Physical assessments
- High level of autonomy
- EMR / EHR
- Diabetes management
- Patient care planning
- Insurance plan expert
Certification
- Active RN Licensure, NC, 1999-present
- Active RN Licensure, FL, OH, LA, PA, WA, IL, CA, NY, GA, AL, IN, 2017-present
- American Heart Association Health Care Provider, CPR-BLS, current
References
- Mary DiConstanzo, RN, (910) 746-2381, Community Care of North Carolina, Garner, NC
- Amanda Boyd, RN, (910) 612-4582, Community Care of Wake and Johnston Counties, Raleigh, NC
- Kathy Wood, RN, (770) 845-9003, Former Regional Manager for Liberty Healthcare Corporation, Raleigh, NC
- Oscar Mas, RN, (727) 310-5717, Manager Humana at Home, SNP Inbound Team
- Sarah Caviness, RN, (919) 350-8526, Manager of Staffing Resources, Wake Med Raleigh, Raleigh, NC
- Cathy Everhart, RN (704) 300-2283, Community Care of North Carolina, Garner, NC
Credentials
- BSN
- RN
- CCM
Timeline
RN Care Manager
Community Care of North Carolina
10.2019 - Current
RN Care Manager
Community Care of Wake and Johnston Counties
09.2017 - 01.2019
Telephonic Care Manager
Humana
01.2017 - 08.2017
Independent Assessor
Liberty Healthcare Corporation of North Carolina
10.2013 - 01.2017
Interim Healthcare
06.2012 - 09.2013
Supervisory RN
Utopia Home Care
04.2010 - 07.2010
Medical/Surgical/Telemetry RN
Wake Med
01.2009 - 01.2014
Supervisory RN
Meridian Healthcare
01.2008 - 01.2010
Medical/Surgical/Telemetry RN
Medical Staffing Network
01.2002 - 01.2009
Medical/Surgical RN
MxStaffing Agency
01.2001 - 01.2002
Staff RN and Charge RN
Raleigh Community Hospital
01.1998 - 01.2004
Physical Therapy Technician
Physical Therapy Services of Johnston County
01.1994 - 01.1997
- Active RN Licensure, NC, 1999-present
- Active RN Licensure, FL, OH, LA, PA, WA, IL, CA, NY, GA, AL, IN, 2017-present
- American Heart Association Health Care Provider, CPR-BLS, current
Bachelor of Science - Nursing
East Carolina University School of Nursing
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