Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
Work History
Executive Director of Fayette Admissions, Retention and Operations
Upper Iowa University
01.2020 - 01.2024
Oversaw all aspects of the recruitment and retention process for the Fayette, IA campus
Managed marketing strategies to optimize the recruitment funnel from prospect to matriculation
Ran and analyzed weekly reports to ensure the Vice President for Enrollment Management had accurate information on enrollment activities
Strategized with University executive leadership to maximize net tuition revenue per student while keeping tuition costs competitive
Supervision of staff within departments of Admissions and Academic Success.
Coordinator/Director of Operations, Academic Extension/Enrollment Management
Upper Iowa University
01.2004 - 01.2020
Responsible for directing and executing all general operational issues surrounding 19 regional learning centers throughout the United States as well as the online and self-paced programs
Collaborate with the Senior Vice President for Academic Extension and key senior staff members to manage annual expense budget in excess of $20M
Supervision of one full-time staff member and three temporary staff members
Create reports for data collection and analysis from InfoMaker report writing tool
Creation of the first Academic Extension dashboard for analysis by Board of Trustees and President’s Cabinet
Serve on the Academic Extension Senior Management Team
Troubleshoot student concerns for satisfactory resolution
Serve on multiple University committees and manage projects within those committees for university operational advancement
Serve as Academic Advisor for online undergraduate students during initial start-up phase
Management of the Academic Extension EO process.
Bookkeeper/Secretary
Holy Name Catholic Church
01.2015 - 01.2017
Maintained accurate records of weekly annual parish contribution
Reconciled bank records on a weekly and monthly basis
Maintained accurate checking account balances through Quicken
Processed weekly accounts payable and receivable
Processed Sacramental records and maintain accurate record keeping for four parish cluster
Prepared weekly bulletin for distribution
Updated cluster website on a weekly basis
Attended meetings for Faith Formation Council and Parish Finance Council
Process minutes for distribution
Other duties as assigned.
Assistant to the Senior Vice President for Extended University
Upper Iowa University
01.2000 - 01.2004
Management of the Extended University EO process
Managed the set-up, packing and shipment of all EU tradeshows
Tracking of all Extended University paid time off
Served on multiple university committees, including the university commencement committee
Assisted the Senior Vice President for Extended University in scheduling meetings and writing business communications to students, the Higher Learning Commission and other university constituents.
Admissions Counselor
Upper Iowa University
01.1998 - 01.2000
Planned and executed visit days for prospective students and their families
Hired, trained and managed student tour guides
Recruited and counseled prospective students
Assisted students with questions regarding admission and financial aid
Created and submitted reports as required by university supervisors
Attended college fairs and conducted high school visits on behalf of the university.
Admissions Representative
Clarke College
01.1996 - 01.1998
Planned and executed visit days for prospective students and their families
Hired, trained and managed student tour guides
Recruited and counseled prospective students
Assisted students with questions regarding admission and financial aid
Created and submitted reports as required by college supervisors
Attended college fairs and conducted high school visits on behalf of the college.
Admissions Representative
Clarke College
01.1993 - 01.1995
Planned and executed visit days for prospective students and their families
Hired, trained and managed student tour guides
Recruited and counseled prospective students
Assisted students with questions regarding admission and financial aid
Created and submitted reports as required by college supervisors
Attended college fairs and conducted high school visits on behalf of the college.
Assistant Director of Student Accounts
Clarke College
01.1992 - 01.1993
Processed daily accounts receivable reports
Balanced daily and monthly accounts receivable
Processed student payments
Prepared daily bank deposits
Assisted students with yearly payment options
Daily log of student organization transactions.
Education
B.A. Drama/Speech -
Clarke College (now Clarke University)
12.1992
Skills
Community Engagement
Program Management
Strategic Planning
Project Management
Relationship Building
Public Speaking
Data Interpretation
Adaptable and Flexible
References
Janelle Soppe, Executive Assistant to the VP for Distance Learning, Upper Iowa University, soppej@uiu.edu, (563) 380-5508
Nicole Gibbs, Associate Director of Admissions, Upper Iowa University, gibbsn16@uiu.edu, (563) 379-6035
McKenzie Baumann, Assistant Director of Admissions, Upper Iowa University, baumannm24@uiu.edu, (712) 292-9457
Community Service
Served on North Fayette Community Schools Board of Directors
Teach religious education for over 20 years
Served on West Union Parks and Recreation Board of Directors
Member of West Union Swim Team Board of Directors for 5 seasons
Timeline
Executive Director of Fayette Admissions, Retention and Operations
Upper Iowa University
01.2020 - 01.2024
Bookkeeper/Secretary
Holy Name Catholic Church
01.2015 - 01.2017
Coordinator/Director of Operations, Academic Extension/Enrollment Management
Upper Iowa University
01.2004 - 01.2020
Assistant to the Senior Vice President for Extended University