Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
AssistantManager

Kathy Wilson

Amory,MS

Overview

17
17
years of professional experience

Work History

Pharmacy Operations Manager

Walgreens
05.2021 - Current


  • Communicated with patients, ensuring that medical information was kept private.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Supervised team of 7 pharmacy technicians.
  • Collaborated with store manager to maintain daily operations.

Certified Pharmacy Technician

Walgreen's Pharmacy
08.2007 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Education

High School Diploma -

Hamilton High School
Hamilton Ms
1993

Skills

  • Employee hiring
  • Inventory and Restocking
  • Drug Inventory Management
  • Employee Work Scheduling
  • Medication Dispensing
  • Wellness Services
  • Cash Register Operations
  • Workflow Schedules
  • Performance Metric
  • Customer Satisfaction
  • Pharmacist Assistance
  • Third-Party Contracts
  • Medicare Compliance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Operations Manager

Walgreens
05.2021 - Current

Certified Pharmacy Technician

Walgreen's Pharmacy
08.2007 - Current

High School Diploma -

Hamilton High School

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Kathy Wilson