Kathy Wilson
Amory,MS
Overview
17
17
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
05.2021 - Current
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Supervised team of 7 pharmacy technicians.
- Collaborated with store manager to maintain daily operations.
Certified Pharmacy Technician
Walgreen's Pharmacy
08.2007 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
High School Diploma -
Hamilton High School
Hamilton Ms1993
Skills
- Employee hiring
- Inventory and Restocking
- Drug Inventory Management
- Employee Work Scheduling
- Medication Dispensing
- Wellness Services
- Cash Register Operations
- Workflow Schedules
- Performance Metric
- Customer Satisfaction
- Pharmacist Assistance
- Third-Party Contracts
- Medicare Compliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Operations Manager
Walgreens
05.2021 - Current
Certified Pharmacy Technician
Walgreen's Pharmacy
08.2007 - Current
High School Diploma -
Hamilton High School