Summary
Overview
Work History
Education
Skills
Timeline
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KATHY WINROCK

Clarks Summit,PA

Summary

Dynamic paralegal with extensive experience in customer service.

Highly organized professional establishes relationships with customers.

Stays calm under pressure.

Detail-oriented team player with strong organizational skills.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Salesperson

Boscov's
11.2022 - 01.2023
  • Worked to build relationships with customers and built potential for additional sales
  • Engaged customers in social conversations to create pleasant and easy shopping experience
  • Increased sales and customer satisfaction through personalized servicing
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Seasonal position

Cashier

The Home Depot
10.2021 - 12.2022
  • Greet customers when entering or leaving establishment
  • Pleasantly deal with customers to ensure satisfaction
  • Resolve customer complaints, guide them and provide relevant information
  • Monitors self-checkout systems and assist customers when required
  • Built relationships with customers to encourage repeat business
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels

Paralegal

Law Office of Anthony J. Occhipinti
02.2000 - 02.2018
    • Coordinate and conduct commercial and residential real estate closings including review leases, preparation of closing documents for residential and commercial closings including closing disclosures and office closing statements
    • Background investigations and research
    • Conduct title searches and review title reports recognizing potential title issues, solving any problems
    • Prepare organizational documents for formation of Corporations and Limited Liability Companies including Certificate of Incorporation, Articles of Organization, By-Laws, Stock and Membership Certificates, State and Federal Small Business Elections (sub Chapter S), secure Federal Employer Identification Number
    • Solve problems that arise and make decisions on resolution
    • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases
    • Conducted detailed client intakes and entered information into company database
    • Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements
    • Communicated pertinent information to clients via phone, email, and mail
    • Contacted clients to schedule appointments and discuss progress of cases
    • Revised and finalized letters, briefs, and memos
    • Interviewed clients to obtain information relevant to cases
    • Researched statutes, decisions, legal articles, and codes
    • Analyzed deeds to verify grantor, grantee, trustee and loan amounts

Education

Bachelor of Science - Paralegal Studies

Peirce College
Philadelphia, PA
05.2017

1 year Secretarial Program -

Katharine Gibbs Secretarial School

Skills

    • Make decisions
    • Solving problems
    • Planning, prioritizing and organizing
      • Effectively communicate verbally and in writing
      • Customer Service
      • Legal Research, Lexis Advance, Westlaw, other relevant internet resources and library sources

Timeline

Salesperson

Boscov's
11.2022 - 01.2023

Cashier

The Home Depot
10.2021 - 12.2022

Paralegal

Law Office of Anthony J. Occhipinti
02.2000 - 02.2018

Bachelor of Science - Paralegal Studies

Peirce College

1 year Secretarial Program -

Katharine Gibbs Secretarial School

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