Summary
Overview
Work History
Education
Skills
Timeline
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Kathy Zwack

Kathy Zwack

Knoxville,TN

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

29
29
years of professional experience

Work History

Office Manager

Aqua Bailers
06.2022 - Current
  • Process orders, accounts receivable and payable, time sheets, inventory management and human resources.

Office Manager

DSM Enterprises
11.2003 - 12.2004
  • Managed payroll
  • Processed accounts payable and receivable
  • Managed and responded to all correspondence and inquiries from customers and vendors
  • Answered phones and maintained office files.

Executive Secretary

Budget Rent a Car
03.1998 - 09.2002
  • Sole support for one Exec VP/CFO and two VPs
  • Prioritized VPs schedules
  • Prepared PowerPoint presentations using text and graphics
  • Managed confidential files and email
  • Managed databases and spreadsheets
  • Answered phones
  • Coordinated executive schedules, conference calls, large meetings, travel and expense reports
  • Word processing and 10-key data entry.

Office Manager

Yokogawa Industrial Automation
01.1996 - 03.1998
  • Supervised admin
  • Functions for Regional VP and 40+ other engineering personnel
  • Coordinated facility operations, including phone, e-mail, service contracts, and office equipment
  • Supervised maintenance of
  • LAN, including troubleshooting and daily administration
  • Processed monthly financial reports
  • Interfaced with upper management from regional and corporate offices
  • Established improved filing and retrieval systems
  • Chosen for multi-office team designing and implementing new document-control software.

Executive Assistant/Office Manager

PLB Communications
01.1995 - 01.1996
  • Managed all office operations for small advertising agency
  • Processed payables and receivables
  • Generated all Billing and RFQs for suppliers
  • Supervised promotional mailings to generate new business for agency and clients
  • Coordinated mailing lists using 11-million-name database
  • Used Excel

Education

Bachelor of Arts - Economics

University of Wisconsin - Madison
Madison, WI

Skills

  • Database Administration
  • Account Reconciliation
  • Written Communication
  • Calendar Management
  • Billing and Invoicing
  • Office Supplies and Inventory
  • Organizational Skills
  • Excellent Multitasking Abilities
  • Accounts Payable and Receivable
  • Microsoft Office
  • Travel Coordination

Timeline

Office Manager

Aqua Bailers
06.2022 - Current

Office Manager

DSM Enterprises
11.2003 - 12.2004

Executive Secretary

Budget Rent a Car
03.1998 - 09.2002

Office Manager

Yokogawa Industrial Automation
01.1996 - 03.1998

Executive Assistant/Office Manager

PLB Communications
01.1995 - 01.1996

Bachelor of Arts - Economics

University of Wisconsin - Madison

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Kathy Zwack