Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant- Internal Medicine
Houston Methodist
06.2023 - Current
Documented vital signs and health history for patients in clinic
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens such as PAP smears, Urinalysis, blood work, Hemoglobin A1C, Glucose check, Strep test, Flu test, HCG test,
Perform ear lavage, wax removal
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Taught patients about medications, procedures, and care plan instructions
Oriented and trained new staff on proper procedures and policies.
Insurance referrals
Refill medications
Referrals such as home health, sleep study, physical therapy, infusions, etc
Prepared and administered vaccines
Keeping Osteoporosis patient list up to date, schedule their next vaccine, administer medication (Prolia, Emenity)
Daily temperature fridge log
Completed EKGs
Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards. monthly
Respond in a timely manner to patients messages via My Chart or returning calls
Epic EMR use
Multi trained for other specialties inside our office for Neurology, Endocrinology, Cardiology and Gastrology
Responsible for obtaining prior authorization for medications using CoverMyMeds or calling insurance
Scheduling nurse visits
Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Lead Medical Assistant- Pulmonary
Texas Institute Of Chest And Sleep Disorders
03.2019 - 06.2023
Performs routine patient care responsibilities such as: taking vital signs, Chief complaints, Medication list, administering medication, assisting with procedures under supervision
Perform Chest X-ray
Perform Spirometry
Perform ANS /ECG Testing
Perform Neurofunctional Testing
Perform Stress test / 6-minute walk's test
Injections
Covid testing
Sterilize equipment used for bronchoscopy
Collects patient history, performs medication reconciliation, and enters information in ECW.
Maintains patient and service rooms in a neat and orderly condition.
Responsible for stocking exam rooms, taking inventory and ordering supplies.
Schedules patient tests and procedures such as PFT's, CT, CT Needle biopsy, thoracentesis, bronchoscopies, PET CT scans, etc.
Explain pre-testing, testing, and post-testing procedures to the patient.
Prior authorization for medications and procedures
Conducts patient outreach phone calls and post visit follow-ups.
Responds to routine patient's daily phone calls/voicemails
Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/CT reports, hospital notes.
Participates in educating, teaching, and counseling patients to follow provider directions and use of inhalers
Answer a multi-line phone, check in and check out patients.
Data entry of patient demographics and billing information.
Referral Coordination for two doctors.
Maintained paperless records with eClincialWorks EMR.
Insurance verification.
Collected, counted, and disbursed money.
Obtain information to respond to release of medical record requests
Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant-Pediatrics
Bay Colony Pediatrics
03.2018 - 03.2019
Room patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic
Perform tests on patient as flu, rsv, strep, checking hemoglobin and lead, reading test results and documenting in chart
Patient and parent education
Perform asthma testing
Performing appropriate hearing and vision testing, specimen collection
Preparing and administering vaccines
Administering medication as directed by physician
Prepare and stock rooms and clinic supplies in advance of clinic as well as cleaning rooms appropriately between patients
Schedule patients for follow up appointments or referrals and perform routine clerical duties for team and staff including scanning and faxing, as needed.
Assist physician with procedures as suture removal, boils, wart removals
Translating
Prepare and send out lab cultures
Checking lab inventory daily
Triage phones, check patients in/out, verifying insurance, scanning proper documents for new patients, only as needed to cover staff when out of office.
Punctuality a must
Lead Medical Assistant- Maternal Fetal Medicine
PREGNANCY SPECIALTY CENTER OF TEXAS
04.2015 - 03.2018
Assisted physicians and nurses with clinical procedures following safe practices.
Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Precepted newly hired medical assistants to train each on office procedures and important tasks.
Sanitized, restocked, and organized exam rooms and medical equipment.
Front desk receptionist
Triage phones
Electronic medical records
Confirm Appointments
Schedule appointments
Check patient's in/out
Make sure waiting area is presentable
Provide appropriate paperwork to patients upon arrival
Collect Co-Pay's/Payment
Perform Vital Signs, room patients
Referrals
Respond to patient phone inquiries regarding procedures, medications.
Ability to multi-task several duties (clinical and administrative).
Strong, organizational skills
Insurance verification'
Assist physician with all clinical matters
Prior Authorizations
Call in prescriptions
Schedule Surgeries
Travel to other locations
Phlebotomy
Injections
Specimen collection
Keep up with lab log
Fridge temperature log
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant Extern- OB/GYN
CROSSROADS AND WELLNESS OB/GYN
12.2014 - 03.2015
Specimen collections
Front Office Administration
Vital Signs
Assist physician with examinations
Prepare exam rooms and clean them after patients
Triage Phones
Education
Medical Assistant Certification -
The College of Health Care Professions
Houston, TX
03.2015
High School Diploma -
Deer Park High School
Deer Park, TX
06.2012
Skills
Verbal communication
Infection control
Creating a safe, effective environment
Organization
Scheduling
Professionalism
Customer focus
Confidentiality
Bedside manner
Medical teamwork
Ability to work effectively and independently with staff, physicians, and patients
Able to effectively communicate with patients and is responsive to all inquiries with a positive attitude