Kathya Pena
Garden Grove,CA
Summary
Highly motivated employee with a strong desire to take on new challenges. Demonstrates commendable work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively without supervision and quickly acquire mastery in new skills.
Overview
2027
2027
years of professional experience
Work History
Back of House Team Member
Eden Flooring
Los Angeles, CA
03.2025 - 03.2026
- Assisted in inventory management and stock organization.
- Coordinated with front of house team members during high-demand service periods to ensure precise order fulfillment and timely guest service.
- Assisted team in daily operations, ensuring smooth workflow and adherence to safety protocols.
- Adapted quickly to changing project needs and tasks.
Sales Floor Associate/packager
Wholesale Flooring Services
Los Angeles, CA
02.2024 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Proved successful working within tight deadlines and a fast-paced environment.
- Labeled packages with appropriate shipping information for accurate deliveries.
Clean Room Operator
Medtronic
Santa Ana, CA
09.2022 - 02.2024
- Maintained sterile clean room environment by wearing clean room garments and conforming to established Good Manufacturing Process practices.
- Completed daily logbooks to document activities and report any issues
- Inspected products and machines to maintain quality and efficiency.
- Organized work to meet demanding production goals.
- Met production targets and tight deadlines by collaborating closely with team members.
Delivery Driver
DoorDash
Los Angeles, CA
03.2022 - 09.2022
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Team Leader
Wholesale Flooring Services
Los Angeles, CA
01.2021 - 02.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
Front Desk Clerk
WallyPark Airport Parking
Los Angeles, CA
01.2020 - 12.2020
- Maintained accurate records of all guests' stays and charges.
- Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
Cashier Team Lead
Pirates Dinner Adventure
Buena Park, CA
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Education
High School Diploma -
Western High School
Anaheim, CA05.2017
Skills
- Quality Inspections
- Excellent Communication
- Teamwork and Collaboration
- Problem-Solving
- Adaptability and Dependability
- Fluent in English & Spanish
Languages
Spanish
Native or Bilingual
Timeline
Back of House Team Member
Eden Flooring
03.2025 - 03.2026
Sales Floor Associate/packager
Wholesale Flooring Services
02.2024 - 11.2024
Clean Room Operator
Medtronic
09.2022 - 02.2024
Delivery Driver
DoorDash
03.2022 - 09.2022
Team Leader
Wholesale Flooring Services
01.2021 - 02.2022
Front Desk Clerk
WallyPark Airport Parking
01.2020 - 12.2020
High School Diploma -
Western High School
Cashier Team Lead
Pirates Dinner Adventure