Kathy D Cotter
Glen Allen,MO
Summary
Experienced freight coordinator with 15 years of dedicated service for a single customer. Expertise in bidding on and managing daily freight movement, from load acceptance in their TMS to final payment. Consistently ensure meticulous preparation, truck securing, and detail-oriented follow-up through delivery. Seeking opportunities to leverage my proven track record and core competencies in a new kind of role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Transportation Broker/Agent Services Representative
Diamond Express Logistics, Inc.
Johnston, IA
02.2009 - Current
- Performed data entry into company's computer system for tracking of shipment information.
- Coordinated logistics activities such as scheduling of equipment, loading and unloading operations.
- Provided training and mentorship support to junior staff members on freight broker operations.
- Estimated freight and postal rates to track shipment costs and weights.
- Ensured compliance with applicable laws and regulations in the freight industry.
- Researched potential business opportunities by analyzing market trends and competitor information.
- Monitored cargo shipments from pick up to delivery to ensure timely arrival at destination.
- Maintained communication with customers to ensure their satisfaction with the services provided.
- Analyzed customer needs and matched them with available freight services.
- Negotiated freight rates with carriers and customers to ensure cost-effectiveness.
Education
Associate of Science - Medical Records Administration
St Petersburg College
Clearwater09-2007
Skills
- Load Planning
- Freight Management
- Transportation Regulations
- Microsoft Office
- Geographical knowledge
- Data Entry
- Problem-solving abilities
- Professional ethics
- Decision-Making
- Task Prioritization
- Negotiation Skills
- Multitasking
- Active Listening
- Interpersonal Skills
- Reliability
- Multitasking Abilities
- Logistics Coordination
- Record-keeping
- Critical Thinking
- Attention to Detail
- Self Motivation
- Problem-Solving
- Load tracking
- Route Optimization
- Excellent Communication
- Customer Support
Certification
- Registered Health Information Technician, RHIT - September 2007
- Associates of Science in HIM with Honors - December 2005
Accomplishments
- Secretary for Gulf Coast HIM Association - 2003-2005
- Florida Notary Public - 1996 - 2000
- National Honor Society - 1993
Languages
English
Professional
References
References available upon request.
Timeline
Transportation Broker/Agent Services Representative
Diamond Express Logistics, Inc.
02.2009 - Current
Associate of Science - Medical Records Administration
St Petersburg College