Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
Generic

Kathy D Cotter

Glen Allen,MO

Summary

Experienced freight coordinator with 15 years of dedicated service for a single customer. Expertise in bidding on and managing daily freight movement, from load acceptance in their TMS to final payment. Consistently ensure meticulous preparation, truck securing, and detail-oriented follow-up through delivery. Seeking opportunities to leverage my proven track record and core competencies in a new kind of role.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Transportation Broker/Agent Services Representative

Diamond Express Logistics, Inc.
Johnston, IA
02.2009 - Current
  • Performed data entry into company's computer system for tracking of shipment information.
  • Coordinated logistics activities such as scheduling of equipment, loading and unloading operations.
  • Provided training and mentorship support to junior staff members on freight broker operations.
  • Estimated freight and postal rates to track shipment costs and weights.
  • Ensured compliance with applicable laws and regulations in the freight industry.
  • Researched potential business opportunities by analyzing market trends and competitor information.
  • Monitored cargo shipments from pick up to delivery to ensure timely arrival at destination.
  • Maintained communication with customers to ensure their satisfaction with the services provided.
  • Analyzed customer needs and matched them with available freight services.
  • Negotiated freight rates with carriers and customers to ensure cost-effectiveness.

Education

Associate of Science - Medical Records Administration

St Petersburg College
Clearwater
09-2007

Skills

  • Load Planning
  • Freight Management
  • Transportation Regulations
  • Microsoft Office
  • Geographical knowledge
  • Data Entry
  • Problem-solving abilities
  • Professional ethics
  • Decision-Making
  • Task Prioritization
  • Negotiation Skills
  • Multitasking
  • Active Listening
  • Interpersonal Skills
  • Reliability
  • Multitasking Abilities
  • Logistics Coordination
  • Record-keeping
  • Critical Thinking
  • Attention to Detail
  • Self Motivation
  • Problem-Solving
  • Load tracking
  • Route Optimization
  • Excellent Communication
  • Customer Support

Certification

  • Registered Health Information Technician, RHIT - September 2007
  • Associates of Science in HIM with Honors - December 2005

Accomplishments

  • Secretary for Gulf Coast HIM Association - 2003-2005
  • Florida Notary Public - 1996 - 2000
  • National Honor Society - 1993

Languages

English
Professional

References

References available upon request.

Timeline

Transportation Broker/Agent Services Representative

Diamond Express Logistics, Inc.
02.2009 - Current

Associate of Science - Medical Records Administration

St Petersburg College

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Kathy D Cotter