Kathy Jo Thompson
Black River Falls,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
4014
4014
years of post-secondary education
1
1
Certification
Work History
Package Delivery Driver
Wisco Wise Logistics
La Crosse, WI
01.2025 - Current
- Delivered packages efficiently across designated routes each day.
- Managed delivery schedules to ensure timely arrivals and customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Loaded and unloaded packages, ensuring proper handling during transit.
- Collaborated with team members to coordinate logistics and optimize routes.
- Conducted routine vehicle inspections to ensure readiness for daily operations.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Carried heavy items from vehicle to customer building location.
- Drove delivery truck or van to transport orders.
- Navigated route to customer locations using GPS maps.
- Loaded and unloaded boxes and packages to move to and from vehicle.
- Transported and safely delivered items to prevent damage or loss.
- Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
- Inspected vehicle daily and reported issues to schedule maintenance and repairs.
- Performing pre-trip inspections of assigned vehicles before starting routes.
- Resolving customer disputes relating to damaged goods or incorrect orders promptly and professionally.
- Identifying potential unsafe conditions such as icy roads or heavy traffic areas that could affect route times or safety.
Wisco Wise Logistics
Wisco Wise Logistics
La Crosse, WI
01.2025 - Current
Delivery Driver
Rhanz Transportation
La Crosse, WI
10.2024 - 01.2025
- Delivered packages efficiently to various locations within assigned routes.
- Maintained accurate records of deliveries and vehicle inspections daily.
- Communicated effectively with dispatch to report delays or issues.
Parks and Recreation Worker/visitor guide
DEPARTMENT OF NATURAL RESOURCES
Black River Falls, USA
04.2022 - 10.2024
- Custom Services : Vistor Guide
- Knowledge of Forest Information
- Computer/Register Cash Handling
- Cleaning State Forest Facilities/Campground
- Maintained park facilities and recreational areas for public use.
- Provided information to visitors about park rules and amenities.
- Monitored safety protocols in recreational areas to ensure visitor safety.
- Collaborated with team members to enhance park maintenance efficiency.
- Resolved visitor inquiries and concerns regarding park services and activities.
- Performed maintenance tasks such as mowing grass, pruning trees and shrubs, watering plants, raking leaves, picking up litter.
- Provided oversight of the parks to ensure safety regulations were being followed.
- Inspected grounds daily to identify potential hazards or damages caused by weather or vandalism.
- Ensured proper use of park facilities by enforcing applicable laws and regulations.
- Provided customer service assistance when necessary; addressed complaints concerning park operations promptly.
- Managed reservations for pavilions, shelters or other areas within assigned parks.
- Driving state vehicles
Elderly Caregiver
Personal-Touch Home Care hired by Nathan Rave
Black River Falls, USA
02.2022 - 04.2024
- Taking care of an elder with housekeeping dusting, moping, sweeping, vacuuming cleaning kitchen, bathrooms, laundry, cooking dinner meals for diabetic elder:
- Provided compassionate daily care
- Prepared nutritious meals for resident
- Engaged clients in meaningful conversations to promote mental well-being.
Delivery Driver
Northwest Shipping / Fed Ex
La Crosse, WI
01.2023 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Delivered packages efficiently to various locations within assigned routes.
- Maintained accurate records of deliveries and vehicle inspections daily.
- Communicated effectively with dispatch to report delays or issues.
- Adhered to traffic laws and safety regulations during all deliveries.
- Loaded and unloaded cargo safely, ensuring proper handling techniques.
- Provided excellent customer service by addressing inquiries during deliveries.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Received daily delivery instructions and route assignments from dispatch.
Clinical Assistant
Covid Clinic, Inc.
La Crosse, Wisconsin
09.2022 - 04.2023
- Registration patients, perform COVID testing on students k-12, traveling to schools in the la crosse area.
- Managed inventory of medical supplies and equipment for clinical operations.
- Educated patients on testing procedures and post-visit care instructions.
- Collaborated with team members to enhance patient care experience and service delivery.
- Answered phones and responded to inquiries from patients or family members.
- Assisted patients with basic care and provided excellent service.
- Provided education to patients on health topics and preventive care measures.
Phlebotomist
BioLife Plasma Services
Onalaska, Wisconsin
09.2020 - 08.2021
- Collected blood samples from donors following strict safety protocols.
- Prepared samples for laboratory testing using established procedures.
- Maintained accurate records of donations and donor information.
- Educated donors about the donation process and post-donation care.
- Ensured compliance with health regulations and quality standards.
- Operated various phlebotomy equipment to perform collections efficiently.
- Collaborated with healthcare staff to enhance donor experience and safety.
- Trained new phlebotomists on standard operating procedures and best practices.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Responded quickly and effectively to emergency situations.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Monitored inventory levels of supplies used in phlebotomy services.
BAKERY BREAD SLICING/ SANITATION
KWIK TRIP
La Crosse, USA
09.2016 - 12.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Operated equipment and machinery according to safety guidelines.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
Education
Undergraduate - Veterinary Technician
Northeast Iowa Community College
Calmar, IAHighschool Diploma -
Fillmore Central
Harmony, MNNo - Phlebotomist
U.s Career Technical College
Skills
- Public Speaking
- Animal Care
- Venipuncture
- Phlebotomy
- Communication skills
- Customer service
- Computer skills
- Blood sampling
- Caregiving
- Kennel Experience
- Animal Restrain
- Route optimization
- Vehicle maintenance
- Safety compliance
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Package handling
- Vehicle inspection
- Punctuality
- Weather adaptation
- Safe driving
- Excellent sense of direction
- Some Medical terminology
- GPS navigation
- Reliability
- DOT regulations
- Multitasking
- Health and safety awareness
- Cash register operation
Certification
- Driver's License
- Food Handler Certification
- First Aid Certification
Assessments
- Security guard skills, Proficient, 11/01/22
- Home health aide skills, Proficient, 07/01/22
- Nursing assistant skills, Completed, 07/01/21
- Delivery driver, Proficient, 09/01/22
- Medical receptionist skills, Completed, 05/01/22
- Work motivation, Proficient, 05/01/22
- Customer focus & orientation, Proficient, 04/01/22
- Sales skills, Proficient, 02/01/22
- Work style: Reliability, Proficient, 12/01/21
- Cleaner fit, Proficient, 03/01/22
- Bartending, Proficient, 08/01/20
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Package Delivery Driver
Wisco Wise Logistics
01.2025 - Current
Wisco Wise Logistics
Wisco Wise Logistics
01.2025 - Current
Delivery Driver
Rhanz Transportation
10.2024 - 01.2025
Delivery Driver
Northwest Shipping / Fed Ex
01.2023 - 09.2023
Clinical Assistant
Covid Clinic, Inc.
09.2022 - 04.2023
Parks and Recreation Worker/visitor guide
DEPARTMENT OF NATURAL RESOURCES
04.2022 - 10.2024
Elderly Caregiver
Personal-Touch Home Care hired by Nathan Rave
02.2022 - 04.2024
Phlebotomist
BioLife Plasma Services
09.2020 - 08.2021
BAKERY BREAD SLICING/ SANITATION
KWIK TRIP
09.2016 - 12.2020
Undergraduate - Veterinary Technician
Northeast Iowa Community College
Highschool Diploma -
Fillmore Central
No - Phlebotomist
U.s Career Technical College