Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Languages
Timeline
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Kathy Perez

Palm Bay,FL

Summary

Motivated and detail-oriented warehouse specialist with 5+ years of experience. Demonstrated expertise in efficiently managing shipments, offering valuable advice to customers, and effectively resolving documentation and billing challenges. A dedicated team contributor.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Bryten Management
Palm Bay, FL
10.2016 - Current
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • Built brand loyalty by delivering stellar leasing experience to residents.
  • Contacted and followed up with tenants on renewal notices.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
  • Conducted background checks on applicants.
  • Tracked leads using CRM software and followed up with interested parties.
  • Received rent payments and tracked transactions in accounting software.
  • Checked rental eligibility by following company's verification process.
  • Detailed application requirements and answered questions from prospective tenants.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.

Office Assistant

Great Florida Insurance
Palm Bay, FL
01.2010 - 01.2015
  • Completed all company insurance renewals
  • Effectively controlled the release of proprietary and confidential information for general client list
  • Recognized customer wants and requirements & properly directed members to associated departments or division
  • Answered and routed calls
  • Assisted & greeted visitors
  • Handled accounts receivable
  • Prepared bank deposits
  • Assisted with billing & collections
  • Managed filing & record keeping
  • Processed & recorded accounts payable.

Parts Department Associate

B n L Toyota
The Bronx, NY
03.2004 - 01.2010
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Operated point of sales and parts lookup computer systems.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Followed standards of care and compliance per company and legal requirements.
  • Received, examined and reshelved returned parts.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.

Education

High school Diploma - Academic

Portsmouth Senior High
Portsmouth, NH
01.1989

Skills

  • Negotiation
  • Property management
  • Administrative experience
  • Computer: Word and Excel
  • Purchase Orders
  • Inventory Control
  • Customer service
  • Fair Housing regulations
  • Shipment Tracking
  • Warehousing Processes
  • Attention to Detail
  • Verbal and Written Communication
  • Materials Handling
  • Invoicing and shipping documentation
  • Punctual and Dependable
  • Quality Control Analysis

Certification

  • CPR/AED, 01/01/16, 12/31/18, Coming up
  • CDA, Present, Child Care Association
  • CNA, 05/01/99, 06/01/05, Certified Nurse Assistant

Additional Information

Business Office Administration, Daily & Monthly Business Reporting, Bookkeeping & General Accounting, Sales & Expense Reporting, Supply Materials Management, Filing, Organization & Record keeping, Stellar Public Relations & Customer Service, Word Processing, Desktop Publishing, Microsoft Office, Microsoft Word, Oral & Written Communications in both English and Spanish

Languages

Spanish, Expert

Languages

Spanish
Native/ Bilingual

Timeline

Leasing Consultant

Bryten Management
10.2016 - Current

Office Assistant

Great Florida Insurance
01.2010 - 01.2015

Parts Department Associate

B n L Toyota
03.2004 - 01.2010

High school Diploma - Academic

Portsmouth Senior High
Kathy Perez