Kati Burkholder
Mill Run,PA
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through [Number] years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
12
12
years of professional experience
Work History
Office Coordinator
Highlands Hospital
Connellsville, PA
03.2013 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Oversaw technical, operational, clerical and customer service support activities.
- Created and maintained medical records from time of admission through patient discharge.
- Supported billing staff by making corrections to invoices and insurance submissions.
- Updated and maintained schedules for patients as well as managed client correspondence.
- Communicated with patients, insurance companies, and providers through phone calls, emails, and office drives concerning formularies and coverage limits.
Medical Assistant
Health First Medical Center
Dunbar, PA
05.2010 - 03.2013
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
High School Diploma -
Connellsville Area Senior High School
Connellsville, PA06.2009
Skills
- Office Supplies and Inventory
- Staff Training
- Material and Labor Scheduling
- Employee Timesheet Processing
- Team Management
- Office Workflow Support
- Accounts Payable and Receivable
- Correspondence Management
- Office Management
- Inventory Auditing
- Superior Customer Service
- Insurance Authorizations
Timeline
Office Coordinator
Highlands Hospital
03.2013 - Current
Medical Assistant
Health First Medical Center
05.2010 - 03.2013
High School Diploma -
Connellsville Area Senior High School
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