Kati Easterling
Edging Technician
Helena,MT
Summary
Before moving to Washington for a year to pursue technical edging, I owned a residential house cleaning service. Over those years, I have obtained better time management & exceptional communication skills. I've acquired more attention to detail in everything. All positions allowed me to obtain better problem solving & active listening skills. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Edging Technician
Mervin Manufacturing
Sequim, WA
01.2021 - 01.2022
- Performed mechanical alignments to all hardgoods such as snowboards, skis, banana skates ect and equipment calibration to meet quality standards.
- Determined maintenance requirements and assigned repairs to next team in quality control.
- Maintained compliance with regulatory standards and safety requirements.
Owner/House Cleaner
Dustbusters Cleaning Service
Helena, MT
10.2016 - 10.2020
- Provided excellent cleaning services to clients with a professional yet personal atmosphere over a memorable four years.
- Cleaned, dusted and sanitized all light switches, doorknobs, bathrooms, bedrooms, living rooms and kitchens.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Dietary Aide
Cooney Health & Rehab
Helena , MT
09.2014 - 12.2014
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
- Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
- Prepared and expedited food orders to support waitstaff and other team members.
- Upheld efficiency of meal services by pre-setting over 15 tables before patients arrived to meals.
Mental Health Technician
Shodair Children's Hospital
Helena, MT
05.2012 - 08.2014
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Education
High School Diploma -
Jefferson High School
Skills
Customer service
undefinedTimeline
Edging Technician
Mervin Manufacturing
01.2021 - 01.2022
Owner/House Cleaner
Dustbusters Cleaning Service
10.2016 - 10.2020
Dietary Aide
Cooney Health & Rehab
09.2014 - 12.2014
Mental Health Technician
Shodair Children's Hospital
05.2012 - 08.2014
High School Diploma -
Jefferson High School
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