- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Avid Reader
- Volunteering at local animal shelters and rescue organizations
- Animal Care
- Crafting and DIY Projects
Kati Moyer
Orlando,FL
Summary
Dynamic and adaptable individual experienced in guest relations and pet care. Known for exceptional communication and a strong work ethic, committed to fostering positive relationships and ensuring safety protocols for optimal service delivery.
Overview
26
26
years of professional experience
Work History
Pet Sitter
Pawsitive Pet Company
Orlando, FL
07.2025 - Current
- Provided daily care for pets, including feeding, walking, and administering medication.
- Maintained detailed records of pet behavior and health for owner updates.
- Developed positive relationships with pets to ensure comfort and security during visits.
- Ensured safety protocols were followed during pet interactions and outdoor activities.
- Communicated effectively with pet owners regarding care routines and any concerns.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Sales Associate
Walt Disney World Resort
Orlando, FL
01.2025 - 05.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Restaurant Hostess
Walt Disney World Resort
Orlando, FL
01.2023 - 01.2025
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for maximum guest satisfaction.
- Collaborated with kitchen staff to streamline service flow during peak hours.
- Trained new hostesses on customer service standards and operational procedures.
- Monitored dining area for cleanliness and organization, maintaining high standards.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Attractions Hostess
Walt Disney World Resort
Orlando, FL
07.2018 - 01.2021
- Welcomed and engaged guests, ensuring exceptional service experiences within attractions.
- Managed queue systems to optimize guest flow and minimize wait times in high-traffic areas.
- Provided accurate information regarding attraction details, park policies, and event schedules to guests.
- Assisted with training new team members on operational procedures and guest interaction techniques.
- Monitored safety protocols and ensured compliance during peak operating hours for guest protection.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Vice President / CEO
Alta Vista State Bank
Alta Vista, KS
01.2000 - 09.2016
- Led strategic direction, enhancing organizational growth and sustainability initiatives.
- Developed and implemented innovative financial products to meet evolving customer needs.
- Fostered a culture of compliance, ensuring adherence to regulatory standards and best practices.
- Cultivated relationships with key stakeholders, driving community engagement and partnership opportunities.
- Directed executive team in formulating long-term business strategies and operational efficiencies.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Manchester, NH12-2026
Bachelor of Arts - English Literature
Kansas State University
Manhattan, KS05-2008
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Customer service
- Exceptional communication
- Performance under pressure
- Guest relations expertise
- Strong work ethic
Interests
Timeline
Pet Sitter
Pawsitive Pet Company
07.2025 - Current
Sales Associate
Walt Disney World Resort
01.2025 - 05.2025
Restaurant Hostess
Walt Disney World Resort
01.2023 - 01.2025
Attractions Hostess
Walt Disney World Resort
07.2018 - 01.2021
Vice President / CEO
Alta Vista State Bank
01.2000 - 09.2016
Bachelor of Science - Psychology
Southern New Hampshire University
Bachelor of Arts - English Literature
Kansas State University