Kati Ongcharoen
San Francisco,CA
Summary
Highly motivated culinary professional with a strong foundation in culinary arts and business management. Experienced in both front and back-of-house roles, dedicated to delivering exceptional service and eager to take on new challenges. Committed to leveraging a deep understanding of food components, pairing, and operational efficiency to contribute effectively to any culinary or hospitality position.
Overview
10
10
years of professional experience
Work History
Front of House Service Team
Ozumo Restaurant
San Francisco, CA
11.2022 - Current
- Provided exceptional service in an upscale Japanese restaurant, ensuring guest satisfaction and tailored dining experiences, offering pairing sake and wine recommendations to enhance meals and drive sales.
- Delivered dishes to guests with a deep understanding of each dish's components and ingredients, supported by my culinary background.
- Collaborated with kitchen staff to maintain high standards and seamless service.
- Fostered a welcoming environment, ensuring guests left with memorable experiences.
Back of House Trainee
One Market Restaurant
San Francisco, CA
10.2021 - 10.2022
- Gained experience in fine dining in a Michelin-starred environment.
- Effectively managed multiple tasks in a high-pressure kitchen environment while maintaining attention to detail.
- Developed expertise in producing high-quality dishes with a focus on precision, flavor, and presentation.
Management Support and Kitchen Assistant
Family Business - Restaurant & Resort
Bangkok, Thailand
01.2015 - 09.2021
- Grew up in a family-owned restaurant and resort business, learning all aspects of kitchen operations and management of daily restaurant operations.
- Gained hands-on experience with menu creation, catering for events, food preparation, managing stock, food costs, and labor costs, applying business math and analytics to maximize profitability.
- Prioritized customer satisfaction by delivering consistent quality and service that exceeded expectations.
Education
BBA - Culinary Arts And Design
Bangkok University
Phathum Thani, Thailand05-2022
Skills
- Operational Efficiency: Effective multitasking, sense of urgency, and management in fast-paced environments
- Communication & Teamwork: Strong team communication and collaboration skills, ensuring smooth coordination between front and back of house
- Attention to Detail: Committed to maintaining high standards in food quality and presentation
- Service Excellence: Proven ability to deliver tailored dining experiences with exceptional customer service
- Business Acumen: Knowledgeable in menu planning, cost control, and food service management, with experience in catering and social media marketing
- Sales & Marketing: Skilled in enhancing customer experiences and driving sales through personalized service and promotional efforts
- Culinary Expertise: With a culinary degree background, I have a strong understanding of food components, preparation techniques, and pairing
Affiliations
- Kati.photography : Specialized in food and event photography, social media content for restaurants and bars, and various projects including weddings and portraits. Developed a strong portfolio and enjoyed helping clients enhance their branding and marketing efforts.
- Dog parent : Enjoy being a corgi mom, running, training, and engaging in various outdoor activities with my dog, balancing fitness with quality time.
Timeline
Front of House Service Team
Ozumo Restaurant
11.2022 - Current
Back of House Trainee
One Market Restaurant
10.2021 - 10.2022
Management Support and Kitchen Assistant
Family Business - Restaurant & Resort
01.2015 - 09.2021
BBA - Culinary Arts And Design
Bangkok University
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