Kati Setter
Imlay City,MI
Summary
Hard working employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Nurse Aide
Quality Private Care
Sterling Heights, MI
03.2013 - 08.2015
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
- Used company software and databases to maintain records of services performed and patient conditions.
- Scheduled and accompanied client to medical appointments.
- Kept accurate records of patients' care, condition, and progress.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to each patient's needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Sales Associate
Christmas Tree Shops
Utica, MI
09.2012 - 03.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate Degree In Nursing - Nursing
Macomb Community College
Warren, MI05.2017
Skills
- Conflict resolution
- Reliable team player
- Organization skills
- Good work ethic
- People skills
- Critical thinking
- Customer service
- Active listening
- Trustworthy
Timeline
Nurse Aide
Quality Private Care
03.2013 - 08.2015
Sales Associate
Christmas Tree Shops
09.2012 - 03.2013
Associate Degree In Nursing - Nursing
Macomb Community College