Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Katia Cordero

Palm Bay,Florida

Summary

Banking Operations Analyst with 25 years of experience in Operations, seeking a challenging role within the organization to leverage and maximize skills with my expertise and education. With the objective to represent and build client/customer relations that contribute within the organization purpose, mission and values.

Overview

25
25
years of professional experience

Work History

Deposit and Payments Operations QA Analyst

Truist Financial
Orlando, Florida
01.2020 - Current
  • Skills: Attention to detail Software Quality Assurance Systems Analysis Regression Testing Banking Testing Test Cases Payments Waterfall Methodologies Quality Assurance Finance Business Process SDLC Requirements Analysis Defect Tracking Quality Control Training

Business Systems Analyst-Treasury Operations

SunTrust Bank
Orlando, Florida
06.2014 - 01.2020
  • Skills: Software Quality Assurance Systems Analysis Regression Testing Banking Testing Test Cases Payments Treasury Agile & Waterfall Methodologies Quality Assurance Finance Internal Audit Business Process SDLC Requirements Analysis Defect Tracking Web Content Writing Quality Control Auditing Training web content review

Electronic Payment Oversight Operations Analyst

SunTrust Bank
03.2013 - 05.2014
  • Skills: N/A

ACH Quality Control Specialist

SunTrust Bank
02.2007 - 02.2013
  • Skills: Banking Payments Quality Assurance Finance Business Process Quality Control Training

ACH Electronic File Processor

SunTrust Bank
01.2005 - 01.2007
  • Skills: Banking Payments Payroll Quality Assurance Finance Quality Control Training

Lockbox Specialist

SunTrust Bank
10.1998 - 12.2004
  • Skills: Banking Payments Payroll Quality Assurance Finance Control

Education

BSTI-BSA - Information Technology-Business Systems Analyst

University of Phoenix Orlando
01.2013

Valencia Community College
01.1998

Dr.Phillips High School
01.1991

Skills

  • Strong Analytical skills with detail follow-through complex problems
  • Strong work ethic
  • Deadline oriented
  • Excellent communication skills
  • Critical thinking
  • Time Management
  • Self Management skills
  • Organizational skills
  • Project Lead skills
  • Collaboration
  • Problem solving
  • Adaptability
  • Team Player
  • Leadership
  • Bilingual (Spanish)
  • Banking Operations (Production and Testing)
  • Attention to Detail
  • PPM (proy, writer, and reviewer)
  • Practical knowledge of bank security systems
  • Strong sense of banking ethics
  • Lead skills (application Lead and backup)
  • System and Software applications Analysis
  • Treasury and Deposit and Payments applications
  • Business Analysis
  • Banking
  • Risk management skills
  • Financial
  • Quality Assurance
  • Business process
  • Training and coaching others
  • Payments
  • Presentation skills
  • Internal Audit
  • Policy/procedures/training material/processes
  • Website content review
  • Customer service (phone, email communication)
  • Requirement Analysis
  • Technical Skills: Microsoft Office (excel, word, powerpoint, outlook, Teams, visio)
  • Technical Writing,SDLC,System and Software applications Analysis
  • Data entry skills

Timeline

Deposit and Payments Operations QA Analyst

Truist Financial
01.2020 - Current

Business Systems Analyst-Treasury Operations

SunTrust Bank
06.2014 - 01.2020

Electronic Payment Oversight Operations Analyst

SunTrust Bank
03.2013 - 05.2014

ACH Quality Control Specialist

SunTrust Bank
02.2007 - 02.2013

ACH Electronic File Processor

SunTrust Bank
01.2005 - 01.2007

Lockbox Specialist

SunTrust Bank
10.1998 - 12.2004

BSTI-BSA - Information Technology-Business Systems Analyst

University of Phoenix Orlando

Valencia Community College

Dr.Phillips High School
Katia Cordero