Banking Operations Analyst with 25 years of experience in Operations, seeking a challenging role within the organization to leverage and maximize skills with my expertise and education. With the objective to represent and build client/customer relations that contribute within the organization purpose, mission and values.
Overview
25
25
years of professional experience
Work History
Deposit and Payments Operations QA Analyst
Truist Financial
Orlando, Florida
01.2020 - Current
Skills: Attention to detail Software Quality Assurance Systems Analysis Regression Testing Banking Testing Test Cases Payments Waterfall Methodologies Quality Assurance Finance Business Process SDLC Requirements Analysis Defect Tracking Quality Control Training
Business Systems Analyst-Treasury Operations
SunTrust Bank
Orlando, Florida
06.2014 - 01.2020
Skills: Software Quality Assurance Systems Analysis Regression Testing Banking Testing Test Cases Payments Treasury Agile & Waterfall Methodologies Quality Assurance Finance Internal Audit Business Process SDLC Requirements Analysis Defect Tracking Web Content Writing Quality Control Auditing Training web content review
Electronic Payment Oversight Operations Analyst
SunTrust Bank
03.2013 - 05.2014
Skills: N/A
ACH Quality Control Specialist
SunTrust Bank
02.2007 - 02.2013
Skills: Banking Payments Quality Assurance Finance Business Process Quality Control Training
ACH Electronic File Processor
SunTrust Bank
01.2005 - 01.2007
Skills: Banking Payments Payroll Quality Assurance Finance Quality Control Training
Lockbox Specialist
SunTrust Bank
10.1998 - 12.2004
Skills: Banking Payments Payroll Quality Assurance Finance Control
Education
BSTI-BSA - Information Technology-Business Systems Analyst
University of Phoenix Orlando
01.2013
Valencia Community College
01.1998
Dr.Phillips High School
01.1991
Skills
Strong Analytical skills with detail follow-through complex problems
Strong work ethic
Deadline oriented
Excellent communication skills
Critical thinking
Time Management
Self Management skills
Organizational skills
Project Lead skills
Collaboration
Problem solving
Adaptability
Team Player
Leadership
Bilingual (Spanish)
Banking Operations (Production and Testing)
Attention to Detail
PPM (proy, writer, and reviewer)
Practical knowledge of bank security systems
Strong sense of banking ethics
Lead skills (application Lead and backup)
System and Software applications Analysis
Treasury and Deposit and Payments applications
Business Analysis
Banking
Risk management skills
Financial
Quality Assurance
Business process
Training and coaching others
Payments
Presentation skills
Internal Audit
Policy/procedures/training material/processes
Website content review
Customer service (phone, email communication)
Requirement Analysis
Technical Skills: Microsoft Office (excel, word, powerpoint, outlook, Teams, visio)
Technical Writing,SDLC,System and Software applications Analysis