Katia D Morales

CONTACT Outgoing, knowledgeable competent professional who is bilingual, and leverage's ability to speak both Spanish and English on a daily basis to increase profits, reduce costs and promote customer retention. Focused and charismatic, with a strong moral compass and a strong sense of integrity and loyalty to employer, with the goal of always finding the “win-win” in every situation. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing, personal beauty products and accessories. Expert retail sales professional offering more than fifteen years of experience in retail customer service and retail supervision focused on exceeding sales goals. Results-oriented supervisor focused on increasing Enthusiastic with career success providing spa services to guests. Guarantees accurate schedules and responds to guest's questions. Keeps workspace organized and clean while delivering quality communication and administration services. Greets clients warmly to deliver comfort and ease during scheduled visits. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.